Article published In:
Information Design JournalVol. 4:1 (1984) ► pp.10–18
Improving the text of a public leaflet
In this article a provisional set of eight criteria is proposed for the analysis and the design of texts in the field of public information. To test the value of this set of criteria, an experiment was carried out concerning a Dutch leaflet on a regulation on Rent Rebate Grants. Rewriting the leaflet text did not produce satisfying results, possibly due to the high complexity of the regulation. Nevertheless, it seems that the criteria might be a useful contribution to the discussion on guidelines for textwriters.
Cited by
Cited by 6 other publications
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1999. Document design. South African Journal of Linguistics 17:4 ► pp. 234 ff.
Jansen, Carel & Michaël Steehouder
1992. Forms as a Source of Communication Problems. Journal of Technical Writing and Communication 22:2 ► pp. 179 ff.
Jansen, Carel J. M. & Michaël F. Steehouder
1994. Issues in Developing an Online Advisory System for Text Writers. Journal of Technical Writing and Communication 24:2 ► pp. 139 ff.
Jansen, Carel J. M. & Michaël F. Steehouder
1996. The Sequential Order of Procedural Instructions: Some Formal Methods for Designers of Flow Charts. Journal of Technical Writing and Communication 26:4 ► pp. 453 ff.
Passera, Stefania
2018. Flowcharts, Swimlanes, and Timelines. Journal of Business and Technical Communication 32:2 ► pp. 229 ff.
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