Article published In:
Information Design JournalVol. 4:1 (1984) ► pp.36–57
Designing a government form
A case study
This paper describes a case history of the design of a government form. In particular, three kinds of problem are identified and discussed: contextual problems of relevance and interpretation; problems of reading sequence and conditional branching instructions; and a range of typographic problems. Typography is seen as a particularly important way of signalling the information structure of forms, and typographic techniques are discussed in some detail.
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2002. Évaluer l'efficacité des documents techniques procéduraux : un panorama des méthodes. Le travail humain 65:1 ► pp. 1 ff.
Ganier, Franck
2007. Comparative User-Focused Evaluation of User Guides: A Case Study. Journal of Technical Writing and Communication 37:3 ► pp. 305 ff.
Hartley, J.
1988. Space and structure in braille text. Journal of Visual Impairment & Blindness 82:3 ► pp. 91 ff.
Hartley, James
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Kirsch, Irwin S. & Peter B. Mosenthal
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Mosenthal, Peter B. & Irwin S. Kirsch
1991. Toward an explanatory model of document literacy. Discourse Processes 14:2 ► pp. 147 ff.
Ruiz-Cortés, Elena
2021. La ideología en los textos administrativos: el análisis contrastivo crítico del léxico como herramienta de reflexión para la traducción jurídica contrahegemónica. Mutatis Mutandis. Revista Latinoamericana de Traducción 14:2 ► pp. 547 ff.
Sless, David
Sless, David
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