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Article published In:
Interpreting
Vol. 20:2 (2018) ► pp.285–308

The headset as an interactional resource in a video relay interpreting (VRI) setting

| Örebro University
| Linköping University

Video relay interpreting (VRI) enables communication between a signed language user, remotely connected to an interpreter by videophone, and an interlocutor in spoken contact with the interpreter by telephone. Both users of the service are physically separated from each other and from the interpreter, who is in a studio. Essential technical components of the system include such items as videophones, telephones, computers, software, and a headset. This article explores how the interpreter orients towards the headset, turning it into an interactional resource. Examples of how this is done are identified in extracts from a corpus of VRI conversations between users of Swedish Sign Language (SSL) and spoken Swedish. Ethical approval and all participants’ consent were obtained. Three practices were identified: pointing towards the headset, orienting towards it in other ways (positioning, gesturing, direction of gaze), and holding it. All these practices have concrete pragmatic implications for the various steps in communication, such as establishing reference, repairs, and turn allocation. Enhancing VRI interpreters’ awareness of how equipment like a headset helps to organize the interaction is important, with a view to ensuring that the available technology is used to best effect for purposes of communication.

Keywords: headset, interpreting, signed language, telephone, video relay interpreting
Article outline
  • 1.Introduction
  • 2.Using signed languages from a distance
    • 2.1The VRI setting
  • 3.Methodology
    • 3.1Rationale
    • 3.2Materials and methods
  • 4.Results
    • 4.1Pointing towards the headset
    • 4.2Orienting towards the headset with signs, movement and gaze
    • 4.3Holding the headset
  • 5.Discussion and conclusion
  • Acknowledgements
  • Notes
  • References
Published online: 24 September 2018
DOI logo
https://doi.org/10.1075/intp.00013.war
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