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Article published In:
What Influences Influence? How the Communicative Situation Influences Persuasion
Edited by Kerstin Fischer and Jaap Ham
[Interaction Studies 22:3] 2021
► pp. 464–487

Influencing robot influence

Personalization of persuasive robots

| Eindhoven University of Technology

In the near future, robots will function in social roles and attempt to influence the user’s behavior and / or thinking. The current contribution analyses how to influence robot influence: Persuasive robots can be personalized to make them more effective. We present an overview of (1) the user characteristics to which persuasive robots can be personalized, (2) considering the specific current situation of a user; and (3) the robot characteristics that can be personalized. Thereby, we give an overview of how the persuasive robot’s physical appearance, behavior, (perceived) cognition and affect can be influenced to characteristics of the user (personalized) in order to make the robot more persuasive and thereby to understand better how the persuasive power of an embodied artificial social entity can be influenced.

Keywords: robot influence, personalization, persuasive robots, persuasive technology, behavior change systems
Article outline
  • Influencing robot influence: Personalization of persuasive robots
  • Persuasive technology and influencing robots
  • Determinants of influence of persuasive technology
  • Personalization of persuasive robots
  • User characteristics
  • Automaticity of persuasion
  • Situalization of personalization
  • Persuasive robot characteristics
  • Conclusion
  • References
Published online: 28 March 2022
DOI logo
https://doi.org/10.1075/is.00012.ham
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