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Article published In:
Interaction Studies
Vol. 19:3 (2018) ► pp.459–486

Collaborative remembering at work

| University of Neuchâtel, Switzerland
| Centre National de la Recherche Scientifique (CNRS)

Collaborative remembering is essential to enabling teams to build shared understanding of projects and their progress. This article presents an analysis of collaborative remembering sequences in a corpus of interactions collected in a workplace where a team of designers developed a video television commercial. On the basis of coding and analysing linguistic and bodily behaviors in 158 such sequences, extracted from over 45 hours of video recordings, recurrent patterns of collaborative remembering processes were identified, relating to the interplay of work roles. This article shows that collaborative remembering in the design studio is structured by behavioural, interactive and social factors.

Keywords: collaborative remembering sequence, multimodal interaction, temporal patterns, design studio, work roles
Article outline
  • 1.Introduction
  • 2.Research background
    • 2.1Behavioral patterns in social interaction
    • 2.2Embodied behaviors aiding remembering: Gesture, gaze and nodding
    • 2.3Work roles and transactive memory systems
    • 2.4Collaborative remembering sequences
  • 3.Method
    • 3.1Case study: The design studio
    • 3.2Participants
    • 3.3Coding of CRSs
    • 3.4Temporal patterns
  • 4.Results
    • 4.1Temporal patterns in CRSs
    • 4.2Coordination of verbal and non-verbal behaviors in temporal patterns
    • 4.3Work roles in CRSs
  • 5.Discussion
  • Acknowledgements
  • References
Published online: 13 March 2019
DOI logo
https://doi.org/10.1075/is.17010.bie
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