Article published in:
Journal of Asian Pacific Communication
Vol. 20:1 (2010) ► pp. 101123
Cited by

Cited by 6 other publications

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2013. Sunao as Character: Its Implications for Trust and Intercultural Communication Within Subsidiaries of Japanese Multinationals in Australia. Journal of Business Ethics 113:3  pp. 543 ff. Crossref logo
Lewicki, Roy J., Beth Polin & Robert B. Lount
2016. An Exploration of the Structure of Effective Apologies. Negotiation and Conflict Management Research 9:2  pp. 177 ff. Crossref logo
Merolla, Andy J., Shuangyue Zhang & Shaojing Sun
2013. Forgiveness in the United States and China. Communication Research 40:5  pp. 595 ff. Crossref logo
Shafa, Saïd, Fieke Harinck & Naomi Ellemers
2017. Sorry seems to be the hardest word: Cultural differences in apologizing effectively. Journal of Applied Social Psychology 47:10  pp. 553 ff. Crossref logo
Worley, Timothy R. & Jennifer A. Samp
2019. Dyadic power, marital status, face concerns, and politeness in the context of relational complaining. Journal of Social and Personal Relationships 36:4  pp. 1367 ff. Crossref logo
Zhang, Qin, John G. Oetzel, Stella Ting-Toomey & Jibiao Zhang
2019. Making Up or Getting Even? The Effects of Face Concerns, Self-Construal, and Apology on Forgiveness, Reconciliation, and Revenge in the United States and China. Communication Research 46:4  pp. 503 ff. Crossref logo

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