Managing conflict originated by feminism
A case study from WhatsApp interaction among Spanish family members
Lucía Fernández-Amaya | Pablo de Olavide University, Spain
The aim of this study is to analyze how conflict begins, unfolds and ends in a WhatsApp interaction within a
Spanish family on 2018’s International Women’s Day. The analytical framework proposed by Bou-Franch and Garcés-Conejos Blitvich (2014) is applied to a conversation that began at 10:37 am on March 8 and ended
at 1:47 am on March 9. Multimodal analysis is used to consider not only participants’ linguistic strategies for expressing their
opinions about feminism, but also the function of multimedia elements and emojis. The results show that conflict is constructed
across multiple turns when some participants’ pro-feminist views are seen negatively by others. Thus, feminism emerges as a source
of conflict among the family members. Another important issue drawn from the findings is the key role played by multimodal
elements which have different functions related to how conflict is created and unfolds, such as being the origin of conflict
itself, showing disapproval with others’ opinions, intensifying opinions to show emotion or trying to reduce face-threat.
Keywords: WhatsApp, conflict talk, feminism, digital discourse, family interaction
Article outline
- 1.Introduction
- 2.Literature review
- 2.1Digital discourse and WhatsApp interaction
- 2.2Conflict talk
- 3.Methodology
- 3.1Data
- 3.2Procedure
- 4.Results and discussion
- 4.1Beginning
- 4.2Middle
- 4.2.1Do not respond
- 4.2.2Respond
- 4.2.2.1Oppose: Counter attack with defensive/offensive strategies
- 4.2.2.2Oppose: Compromise
- 4.2.2.3Do not oppose
- 4.3End
- 5.Conclusions
- Acknowledgements
- Notes
-
References
Published online: 17 December 2019
https://doi.org/10.1075/jlac.00032.fer
https://doi.org/10.1075/jlac.00032.fer
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