A case study of two oncologists’ answers to questions asked by advanced cancer patients and their companions
Neda Karimi | Department of Gastroenterology, Liverpool Hospital, NSW Australia | Ingham Institute for Applied Medical Research, South Western Sydney Clinical School, The University of NSW, NSW
Australia
This paper explores one aspect of the operationalisation of a patient-centred ideology of care by examining an
oncologist’s answers to questions asked by her patient and his companion during a palliative oncology consultation and comparing her answers
to the markedly different answers of another oncologist. Halliday’s concept of register and Hasan’s semantic networks are used to examine
the oncologists’ answers. Patients’ questions create the semiotic environment for clinicians to provide the information patients need for
informed decision-making – an important aspect of patient-centredness. The answers clinicians provide construe their position towards this
ideology of care. Findings suggest that one way patient-centredness can be operationalised, at the level of semantics, is through providing
elaborated answers that explicitly display the reasoning employed by the oncologist.
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