How do Saudis complain?
A dialogue-analytic analysis of the Najdi dialect
Dina Abdel Salam El-Dakhs | Prince Sultan University (Saudi Arabia)
Jawaher Nasser Al-Haqbani | Prince Sultan University (Saudi Arabia)
Manal A. Althaqafi | Prince Sultan University (Saudi Arabia)
Shorouq Al-Fouzan | Prince Sultan University (Saudi Arabia)
The current study adopts a dialogue-analytic approach to the examination of complaint behavior in Saudi Arabic as spoken in the Najd region, the central region of the Kingdom of Saudi Arabia. To this end, role-plays with 120 Saudi nationals who are Najdi-speakers were recorded and transcribed. Statistical comparisons revealed that Najdis used a variety of complaint strategies with requests for repair, expressing annoyance and providing modified blame being the most frequent. Najdis also produced a large number of initiators and internal and external modifiers, mainly to mitigate the negative force of complaints. Although a small influence was found for gender, the variables of age, social distance and social dominance showed a strong influence on the Najdis’ complaint behavior. The results are discussed in light of relevant theoretical models and the existing literature.
Keywords: speech act, complaint, variational pragmatics, Saudi Arabic, Mixed Game Model
Article outline
- 1.Introduction
- 2.Theoretical framework
- 3.Literature review
- 4.Methodology
- 4.1Participants
- 4.2Data collection
- 4.3Data coding
- 5.Results
- 5.1How do Najdis realize the speech act of complaints?
- 5.2What is the effect of gender on the Najdis’ realization of the speech act of complaints?
- 5.3What is the effect of age on the Najdis’ realization of the speech act of complaints?
- 5.4What is the effect of social distance on the Najdis’ realization of the speech act of complaints?
- 5.5What is the effect of social dominance on the Najdis’ realization of the speech act of complaints?
- 6.Discussion
- 7.Conclusion
- Acknowledgements
-
References
Published online: 12 July 2019
https://doi.org/10.1075/ld.00041.eld
https://doi.org/10.1075/ld.00041.eld
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