Article published in:
Language and Dialogue
Vol. 9:2 (2019) ► pp. 264293
Al-Khawaldeh, Nisreen
2016 “A pragmatic cross-cultural study of complaints expressions in Jordan and England.” International Journal of Applied Linguistics and English Literature 5(5): 197–207. CrossrefGoogle Scholar
Al-Shorman, Ra’ed A.
2016 “Saudi and Jordanian undergraduates’ complaining strategies: A comparative intralanguage educational linguistic study.” Arab World English Journal 7(1): 203–228. CrossrefGoogle Scholar
Bikmen, Ahmet and Leyla Marti
2013 “A study of complaint speech acts in Turkish learners of English.” Education and Science 38(170): 253–265.Google Scholar
Brown, Penelope and Stephen C. Levinson
1987Politeness: Some universals in language usage. Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Chen, Yuan-Shan, Chun-Yin D. Chen and Miao-Hsia Chang
2011 “American and Chinese complaints: Strategy use from a cross-cultural perspective.” Intercultural Pragmatics 8(2): 253–275. CrossrefGoogle Scholar
Grein, Marion
2017 “How culture affects language and dialogue.” In The Routledge Handbook of Language and Dialogue, ed. by Edda Weigand, 347–366. New York: Routledge.Google Scholar
Hall, Edward T.
1976Beyond culture. New York, USA: Anchor Brooks/Doubleday.Google Scholar
Hartley, Laura
1998 “A sociolinguistic analysis of face-threat and face-management in potential complaint situations.” Faculty Publications – Department of World Languages, Sociology and Cultural Studies. Paper 14. http://​digitalcommons​.georgefox​.edu​/lang​_fac​/14
Hofstede, Geert H.
2001Culture’s consequence: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, California: Sage.Google Scholar
Kakolaki, Leila Nasiri and Mohsen Shahrokhi
2016 “Gender differences in complaint strategies among Iranian upper intermediate EFL students.” Studies in English Language Teaching 4(1): 1–15. CrossrefGoogle Scholar
Kozlova, Iryna
2004 “Can you complain? Cross-cultural comparison of indirect complaints in Russian and American English.” Prospect 19(1): 84–105.Google Scholar
Lee, Cynthia
2012 “Mum, sister hit me”: Interlanguage complaint strategies of Cantonese learners of English from childhood to their teens.” International Review of Pragmatics 4(1): 80–109. CrossrefGoogle Scholar
Li, Rui and Raja R. R. Suleiman
2017 “Language proficiency and the speech act of complaint of Chinese EFL learners.” 3L: The Southeast Asian Journal of English Language Studies 23(1): 60–74. CrossrefGoogle Scholar
Meinl, Marja E.
2010Electronic complaints: An empirical study on British English and German complaints on eBay. Doctoral thesis at the University of Bonn, Germany. Retrieved from http://​hss​.ulb​.uni​-bonn​.de​/2010​/2122​/2122​.pdf
Migdadi, Fathi, Muhammad A. Badarneh and Kawakib R. Momani
2012 “Public complaints and complaint responses in calls to a Jordanian radio phone-in program.” Applied Linguistics, 33(3), 321–341. CrossrefGoogle Scholar
Moskala-Gallaher, Beata
2011The speech act of complaint in English and in Russian and its emergence in the pragmatic competence of adult American learners of Russian. Doctoral thesis at Bryn Mawr College, USA. Retrieved from https://​repository​.brynmawr​.edu​/dissertations​/68/
Olshtain, Elite and Liora Weinbach
1993 “Interlanguage features of the speech act of complaining.” In Interlanguage Pragmatics, ed. by G. Kasper and S. Blum-Kulka. 108–122. Oxford: Oxford University Press.Google Scholar
Schneider, Klaus P.
2010 “Variational pragmatics.” In Variation and Change: Pragmatic Perspectives, ed. by Mirjan Fried, Jan-Ola Östman and Jef Verschueren. Amsterdam/Philadelphia: Benjamins. CrossrefGoogle Scholar
Schneider, Klaus P. and Anne Barron
2008 “Where pragmatics and dialectology meet: Introducing variational pragmatics.” In Variational Pragmatics: A Focus on Regional Varieties in Pluricentric Languages, ed. by Klaus P. Schneider and Anne Barron, 1–32. Amsterdam/ Philadelphia: John Benjamins. CrossrefGoogle Scholar
Trosborg, Anna
1995Interlanguage pragmatics. Berlin: Walter de Gruyter and Co.. CrossrefGoogle Scholar
Umar, Abdul Majeed A.
2006 “The speech act of complaint as realized by advanced Sudanese learners of English.” Umm Al-Qura University Journal of Educational and Social Sciences and Humanities 18(2): 9–40.Google Scholar
Weigand, Edda
2009Language as Dialogue. Amsterdam/ Philadelphia: John Benjamins Publishing Company. CrossrefGoogle Scholar
2010a “Language as dialogue.” Intercultural Pragmatics 7(3): 505–515. CrossrefGoogle Scholar
2010bDialogue: The Mixed Game. Amsterdam/ Philadelphia: John Benjamins. CrossrefGoogle Scholar
2015 “Dialogue in the stream of life.” Language and Dialogue 5(2): 197–223. CrossrefGoogle Scholar
2017 “The mixed game model: A holistic theory.” In The Routledge Handbook of Language and Dialogue, ed. by Edda Weigand. New York: Routledge.Google Scholar
Weigand, Edda and Istvan Kecskes
(eds) 2018From Pragmatics to Dialogue. Amsterdam/ Philadelphia: John Benjamins. CrossrefGoogle Scholar
Yuan, Zhou-min and Runhan Zhang
2018 “Investigating longitudinal pragmatic development of complaints made by Chinese EFL learners.” Applied Linguistics Review 9(1): 63–87. CrossrefGoogle Scholar
Zhang, De
2001The speech act of complaining: A cross-cultural comparative study of Chinese and American English speakers. Retrospective Theses and Dissertations. Paper 16213.Google Scholar
Cited by

Cited by 5 other publications

El-Dakhs, Dina Abdel Salam
2021. #StayHome – A pragmatic analysis of COVID-19 health advice in Saudi and Australian tweets. Language and Dialogue 11:2  pp. 223 ff. Crossref logo
El-Dakhs, Dina Abdel Salam
2021. Compliments and compliment responses in Egyptian and Saudi Arabic. Pragmatics and Society 12:4  pp. 537 ff. Crossref logo
El-Dakhs, Dina Abdel Salam & Mervat M. Ahmed
2021. A variational pragmatic analysis of the speech act of complaint focusing on Alexandrian and Najdi Arabic. Journal of Pragmatics 181  pp. 120 ff. Crossref logo
Ismail Mousa, Sayed M. & Basem Okleh Alhwamdeh
Săftoiu, Răzvan
2019. The Dialogic Turn in Language Study. Language and Dialogue 9:3  pp. 471 ff. Crossref logo

This list is based on CrossRef data as of 03 april 2022. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.