Part of
Calling for Help: Language and social interaction in telephone helplines
Edited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 135
Cited by

Cited by 6 other publications

Alexander, Marc & Emily Hofstetter
2021. Somewhere to turn to: Signposting in service provision. Discourse & Communication 15:2  pp. 119 ff. DOI logo
Alexander, Marc & Elizabeth Stokoe
2019. Problems in the neighbourhood: Formulating noise complaints across dispute resolution services. Journal of Community & Applied Social Psychology 29:5  pp. 355 ff. DOI logo
Bloch, Steven & Geraldine Leydon
2019. Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review. Research on Language and Social Interaction 52:3  pp. 193 ff. DOI logo
Edwards, Derek
2007. Introduction. Research on Language & Social Interaction 40:1  pp. 1 ff. DOI logo
Firth, Alan & Michael Emmison
2010. Diagnosis as Dialogue: Diagnostic Work in Calls to a Technical Support Helpline. In Ethnographies of Diagnostic Work,  pp. 113 ff. DOI logo
Peplow, David & Jake Phillips
2023. Remote parole oral hearings: More efficient, but at what cost?. Criminology & Criminal Justice  pp. 174889582311632 ff. DOI logo

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