Article published in:
Calling for Help: Language and social interaction in telephone helplines
Edited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 3962
Cited by

Cited by 13 other publications

Butler, Carly W., Jonathan Potter, Susan Danby, Michael Emmison & Alexa Hepburn
2010. Advice-implicative Interrogatives. Social Psychology Quarterly 73:3  pp. 265 ff. Crossref logo
Büscher, Monika, Jacki O’Neill & John Rooksby
2009. Designing for Diagnosing: Introduction to the Special Issue on Diagnostic Work. Computer Supported Cooperative Work (CSCW) 18:2-3  pp. 109 ff. Crossref logo
Castellani, Stefania, Antonietta Grasso, Jacki O’Neill & Frederic Roulland
2009. Designing Technology as an Embedded Resource for Troubleshooting. Computer Supported Cooperative Work (CSCW) 18:2-3  pp. 199 ff. Crossref logo
FIRTH, ALAN & JOHANNES WAGNER
2007. Second/Foreign Language Learning as a Social Accomplishment: Elaborations on a Reconceptualized SLA. The Modern Language Journal 91  pp. 800 ff. Crossref logo
FIRTH, ALAN & JOHANNES WAGNER
2007. Second/Foreign Language Learning as a Social Accomplishment: Elaborations on a Reconceptualized SLA. The Modern Language Journal 91  pp. 800 ff. Crossref logo
Flinkfeldt, Marie, Sophie Parslow & Elizabeth Stokoe
2022. How categorization impacts the design of requests: Asking for email addresses in call-centre interactions. Language in Society 51:4  pp. 693 ff. Crossref logo
Hepburn, Alexa & Jonathan Potter
2011. Designing the Recipient. Social Psychology Quarterly 74:2  pp. 216 ff. Crossref logo
O’Neill, Jacki
2010.  In Ethnographies of Diagnostic Work,  pp. 35 ff. Crossref logo
Poole, Erika Shehan, W. Keith Edwards & Lawrence Jarvis
2009. The Home Network as a Socio-Technical System: Understanding the Challenges of Remote Home Network Problem Diagnosis. Computer Supported Cooperative Work (CSCW) 18:2-3  pp. 277 ff. Crossref logo
Robles, Vincent D.
2018. Resolving Discourse at Technical-Support Helpdesks. IEEE Transactions on Professional Communication 61:3  pp. 275 ff. Crossref logo
Shaw, Rebecca & Celia Kitzinger
2007. V. Problem Presentation and Advice-giving on a Home Birth Helpline. Feminism & Psychology 17:2  pp. 203 ff. Crossref logo
Steehouder, Michael
2007.  In 2007 IEEE International Professional Communication Conference,  pp. 1 ff. Crossref logo
Theobald, Maryanne, Susan Danby, Christina Davidson, Sandy Houen, Brooke Scriven & Karen Thorpe
2016. How Talk and Interaction Unfold in a Digitally Enabled Preschool Classroom. Australian Journal of Linguistics 36:2  pp. 189 ff. Crossref logo

This list is based on CrossRef data as of 29 november 2022. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.