Article published in:
Calling for Help: Language and social interaction in telephone helplines
Edited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 91105
Cited by

Cited by 4 other publications

Darics, Erika
2020.  In Professional Communication,  pp. 47 ff. Crossref logo
Darics, Erika & Jane Lockwood
2022. ‘I’m actually shocked of how rude you are!’ Communication challenges in webchat-based customer service. Discourse & Communication  pp. 175048132211238 ff. Crossref logo
Poole, Erika Shehan, W. Keith Edwards & Lawrence Jarvis
2009. The Home Network as a Socio-Technical System: Understanding the Challenges of Remote Home Network Problem Diagnosis. Computer Supported Cooperative Work (CSCW) 18:2-3  pp. 277 ff. Crossref logo
Steehouder, Michael
2007.  In 2007 IEEE International Professional Communication Conference,  pp. 1 ff. Crossref logo

This list is based on CrossRef data as of 29 november 2022. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.