Part of
Calling for Help: Language and social interaction in telephone helplinesEdited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 309–345
Edited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 309–345
Working a call
Multiparty management and interactional infrastructure in calls for help
Cited by
Cited by 13 other publications
Bassetti, Chiara
2012. IS-Related Organizational Change and the Necessity of Techno-Organizational Co-Design(-In-Use). In Phenomenology, Organizational Politics, and IT Design, ► pp. 289 ff. 
Clayman, Steven E & Heidi Kevoe-Feldman
2023. Dispatching First Responders: Language Practices and the Dispatcher’s Operational Role in Radio Encounters With Police Officers. Discourse & Society 34:5 ► pp. 547 ff.
Fele, Giolo
2006. La communication dans l'urgence. Les appels au secours téléphoniques. Revue française de linguistique appliquée Vol. XI:2 ► pp. 33 ff.
Fele, Giolo
2012. The use of video to document tacit participation in an emergency operations centre. Qualitative Research 12:3 ► pp. 280 ff.
Fele, Giolo
2023. Responses and Dispatch on the Radio. In Emergency Communication, ► pp. 147 ff.
Froholdt, Lisa Loloma
2016. ‘I See You on My Radar’: Displays of the Confirmatory Form in Maritime Technologically Mediated Interaction. The Sociological Review 64:3 ► pp. 468 ff.
Garcia, Angela Cora
2017. What Went Right: Interactional Strategies for Managing Crisis Negotiations during an Emergency Service Call. The Sociological Quarterly 58:3 ► pp. 495 ff.
Heath, Christian & Paul Luff
2022. Technology in Practice. In The Ethnomethodology Program, ► pp. 398 ff.
Osvaldsson, Karin, Daniel Persson-Thunqvist & Jakob Cromdal
2013. Comprehension checks, clarifications, and corrections in an emergency call with a nonnative speaker of Swedish. International Journal of Bilingualism 17:2 ► pp. 205 ff.
Pekarek Doehler, Simona & Anne-Sylvie Horlacher
2023. La requête dans les interactions institutionnelles : une introduction. Langage et société N° 179:2 ► pp. 9 ff.
Shaw, Rebecca & Celia Kitzinger
2007. V. Problem Presentation and Advice-giving on a Home Birth Helpline. Feminism & Psychology 17:2 ► pp. 203 ff.
Stokoe, Elizabeth & Emma Richardson
2023. Asking for help without asking for help: How victims request and police offer assistance in cases of domestic violence when perpetrators are potentially co-present. Discourse Studies 25:3 ► pp. 383 ff.
Ting, Karine Lan Hing
2012. Examining Multiactivity Using Multi-camera Recordings: The Use of Text Chat in a Call Center. In From Research to Practice in the Design of Cooperative Systems: Results and Open Challenges, ► pp. 277 ff.
This list is based on CrossRef data as of 10 april 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.