Chapter published in:
Current Issues in Intercultural Pragmatics
Edited by Istvan Kecskes and Stavros Assimakopoulos
[Pragmatics & Beyond New Series 274] 2017
► pp. 129156
References

References

Angouri, Jo, and Miriam A. Locher
2012 “Theorising Disagreement.” Journal of Pragmatics 44: 1549–1553. CrossrefGoogle Scholar
Antaki, Charles
1994Explaining and Arguing. The Social Organisation of Accounts. London: Sage.Google Scholar
Bardovi-Harlig, Kathleen, and Beverly S. Hartford
1991 “Saying ‘No’ in English: Native and Nonnative Rejections.” In Pragmatics and Language Learning, ed. by Lawrence Bouton, and Yamuna Kachru, 41–57. Campaign: University of Illinois.Google Scholar
2005 “Institutional Discourse and Interlanguage Pragmatic Research.” In Interlanguage Pragmatics: Exploring Institutional Talk, ed. by Kathleen Bardovi-Harlig, and Beverly S. Hartford, 7–36. London: Lawrence Erlbaum.Google Scholar
Baron, Naomi S.
2003 “Why Email Looks Like Speech: Proofreading, Pedagogy and Public Face.” In New Media Language, ed. by Jean Aitchison, and David Lewis, 102–113. London: Routledge.Google Scholar
Béal, Christine
1993 “Les Stratégies Conversationnelles en Français et en Anglais: Conventions ou Reflet de Divergences Culturelles Profondes?Langue Française 98: 79–106. CrossrefGoogle Scholar
Beebe, Leslie M., Tomoko Takahashi, and Robin Uliss-Weltz
1990 “Pragmatic Transfer in ESL Refusals.” In Developing Communicative Competence in Second Language, ed. by Robin C. Scarcella, Elaine S. Andersen, and Stephen D. Krashen, 55–73. New York: Newbury House.Google Scholar
Beebe, Leslie M., and Tomoka Takahashi
1989 “Sociolinguistic Variation in Face-threatening Speech Acts.” In The Dynamic Interlanguage: Empirical Studies in Second Language Variation, ed. by Myriam R. Eisenstein, 199–218. New York: Plenum Press. CrossrefGoogle Scholar
Bhatia, Vijay
1993Analysing Genre: Language in Professional Settings. London: Longman.Google Scholar
Bjorge, Anne Kari
2012 “Expressing Disagreement in ELF Business Negotiations: Theory and Practice.” Applied Linguistics 33: 406–427. CrossrefGoogle Scholar
Blum-Kulka, Shoshana, Juliane House, and Gabriele Kasper
(eds) 1989Cross-Cultural Pragmatics: Requests and Apologies. Norwood, NJ: Ablex.Google Scholar
Brown, Penelope, and Stephen C. Levinson
1987Politeness: Some Universals in Language Use. Cambridge: Cambridge University Press.Google Scholar
Campillo, Patrizia S., Pilar Safont-Jorda, and Victòria Codina-Espurz
2009 “Refusal Strategies: A Proposal from a Sociopragmatic Approach.” Revista Electronica de Lingüistica Aplicada 8: 139–150.Google Scholar
Chen, Hongyin Julie
1996Cross-cultural Comparison of English and Chinese Metapragmatics in Refusal. PhD thesis, Indiana University. Available at: www​.files​.eric​.ed​.gov​/fulltext​/ED408860​.pdf (accessed 4 April 2016).
Davidson, Judy
1984 “Subsequent Versions of Invitations, Offers, Requests, and Proposals Dealing with Potential or Actual Rejection.” In Structures of Social Action: Studies in Conversation Analysis, ed. by J. Maxwell Atkinson, and John Heritage, 102–128. Cambridge: Cambridge University Press.Google Scholar
Demangeat, Isabelle, and Markus Molz
2003 “So Nah und Doch So Fern: Deutsch-französische Kooperation.” In Handbuch interkulturelle Kommunikation und Kooperation. Band 2: Länder, Kulturen und Interkulturelle Berufstätigkeit, ed. by Alexander Thomas, Eva Kinast, and Sylvia Schroll-Machl. Göttingen: Vandenhoeck und Ruprecht.Google Scholar
Drew, Paul
1984 “Speakers’ Reportings in Invitation Sequences.” In Structures of Social Action: Studies in Conversation Analysis, ed. by J. Maxwell Atkinson, and John Heritage, 129–151. Cambridge: Cambridge University Press.Google Scholar
Economidou-Kogetsidis, Maria
2010 “Cross-cultural and Situational Variation in Requesting Behaviour: Perceptions of Social Situations and Strategic Usage of Request Patterns.” Journal of Pragmatics 42: 2262–2281. CrossrefGoogle Scholar
Félix-Brasdefer, J. Cesar
2006 “Linguistic Politeness in Mexico: Refusal Strategies among Male Speakers of Mexican Spanish.” Journal of Pragmatics 38: 2158–2187. CrossrefGoogle Scholar
Frith, Hannah, and Celia Kitzinger
1999 “Just Say No? The use of Conversation Analysis in Developing a Feminist Perspective on Sexual Refusal.” Discourse Society 10: 293–316. CrossrefGoogle Scholar
Gains, Jonathan
1999 “Electronic Mail: A New Style of Communication or just a New Medium? An Investigation into the Text Features of E-mail.” English for Specific Purposes 18: 81–101. CrossrefGoogle Scholar
Geluykens, Ronald
2007 “Investigating Complaints in Business English: An Evaluation of Data Collection Methods.” In Economically Speaking: Essays in Honour of Chris Braecke, ed. by Katja Pelsmaekers, and Craig Rollo, 31–45. Antwerp: Garant.Google Scholar
Geluykens, Ronald, and Bettina Kraft
2006 “Eine Kontrastive Analyse des Beschwerdeverhaltens in Deutsch und Französisch als Muttersprache und Lernersprache.” Zeitschrift der Gesellschaft für Sprache und Sprachen 33–34: 3–13.Google Scholar
Gimenez, Julio
2000 “Business E-mail Communication: Some Emerging Tendencies in Register.” English for Specific Purposes 19: 237–251. CrossrefGoogle Scholar
Hagge, John and Charles Kostelnick
1989 “Linguistic Politeness in Professional Prose: A Discourse Analysis of Auditors’ Suggestion Letters, with Implications for Business Communication Pedagogy.” Written Communication 6: 312–339. CrossrefGoogle Scholar
Haugh, Michael
2015Im/Politeness Implicatures. Berlin/ New York: Mouton De Gruyter. CrossrefGoogle Scholar
Hayashi, Takuo
1996 “Politeness in conflict management: a conversation analysis of dispreferred message from a cognitive perspective.” Journal of Pragmatics 25: 227–255. CrossrefGoogle Scholar
House, Juliane
2006 “Communicative Styles in German and English.” European Journal of English Studies 10: 249–267. CrossrefGoogle Scholar
Jansen, Frank, and Daniel Janssen
2010 “Effects of Positive Politeness Strategies in Business Letters.” Journal of Pragmatics 42: 2531–2548. CrossrefGoogle Scholar
Kakavá, Christina
1993Negotiation of Disagreement by Greeks in Conversations and Classroom Discourse. PhD dissertation, Georgetown University.Google Scholar
Koczogh, Helga V.
2014 “The Development of a Taxonomy of Verbal Disagreements in the Light of the P-model.” In The Evidential Basis of Linguistic Argumentation, ed. by András Kertész, and Csilla Rákosi, 133–178. Amsterdam/ Philadelphia: John Benjamins. CrossrefGoogle Scholar
Levy, Mike, and Margaret Murphy
2006 “Politeness in Intercultural Email Communication: Australian and Korean Perspectives.” Journal of Intercultural Communication 12. Available at: www​.immi​.se​/intercultural​/nr12​/murphy​.htm (accessed 4 April 2016).
Maier, Paula
1992 “Politeness Strategies in ‘Chairman’s Statement’ Sections in the Annual Reports of Finnish and British Companies.” In Talous ja Kieli, ed. by Nuolijarvi, Pirkko, and Liisa Tittula, 127–143. Helsinki: Helsinki School of Economics Publications.Google Scholar
Maíz-Arévalo, Carmen
2014 “Expressing Disagreement in English as a Lingua Franca: Whose Pragmatic Rules?Intercultural Pragmatics 11: 199–224. CrossrefGoogle Scholar
Mauranen, Anna
1993 “Contrastive ESP Rhetoric: Metatext in Finnish-English Economics Texts.” English for Specific Purposes 12: 3–22. CrossrefGoogle Scholar
Meinl, Marja Ebba
2010Electronic Complaints: An Empirical Study on British English and German Complaints on eBay. Dissertation, Bonn University. Available at: hss​.ulb​.uni​-bonn​.de​/2010​/2122​/2122​.pdf (accessed 4 April 2016).
Meyer, Katrin
2007Interkulturelle Pragmatik: Aufforderungen, Entschuldigungen und Beschwerden. Eine Untersuchung zur interkulturellen Sprechhandlungskompetenz deutscher Austauschschüler in den USA. Dissertation, Hamburg University. Available at: https://​www​.deutsche​-digitale​-bibliothek​.de​/binary​/T3IBA4QWLLGCTF46OVQCE3QJT4WEJ2CV​/full​/1​.pdf (accessed 4 April 2016).
Murphy, Beth, and Joyce Neu
1996 “My Grade’s Too Low: The Speech Act Set of Complaining.” In Speech Acts across Cultures: Challenges to Communication in a Second Language, ed. by Susan M. Gass and Joyce Neu 191–216. Berlin: Mouton de Gruyter.Google Scholar
Pomerantz, Anita
1984 “Agreeing and Disagreeing with Assessments: Some Features of Preferred/dispreferred Turn Shapes.” In Structures of Social Action: Studies in Conversation Analysis, ed. by J. Maxwell Atkinson, and John Heritage, 57–101. Cambridge: Cambridge University Press.Google Scholar
Rees-Miller, Janie
2000 “Power, Severity, and Context in Disagreement.” Journal of Pragmatics 32: 1087–1111. CrossrefGoogle Scholar
Sacks, Harvey
1987 “On the Preferences for Agreement and Contiguity in Sequences in Conversation.” In Talk and Social Organisation, ed. by Graham Button, and John Lee, 54–69. Clevedon: Multilingual Matters.Google Scholar
Schnurr, Stephanie, and Olga Zayts
2013 “‘I can’t remember them ever not doing what I tell them:’ Negotiating Face and Power Relations in ‘Upward’ Refusals in Multicultural Workplaces in Hong Kong.” Intercultural Pragmatics 10: 593–616. CrossrefGoogle Scholar
Siepmann, Dirk
2006 “Academic Writing and Culture: An Overview of Differences between English, French and German.” Meta: Translators’ Journal 51: 131–150.Google Scholar
Sifianou, Maria
2012 “Disagreements, Face and Politeness.” Journal of Pragmatics 44: 1554–1564. CrossrefGoogle Scholar
Sifianou, Maria, and Angelika Tzanne
2010 “Conceptualizations of Politeness and Impoliteness in Greek.” Intercultural Pragmatics 7: 661–687. CrossrefGoogle Scholar
Stalpers, Judith
1995 “The Expression of Disagreement.” In The Discourse of Business Negotiation, ed. by Konrad Ehlich, and Johannes Wagner, 275–289. Berlin and NewYork: Mouton De Gruyter. CrossrefGoogle Scholar
Swales, John M.
1990English in Academic and Research Settings: Genre Analysis and its Applications. Cambridge: Cambridge University Press.Google Scholar
Tanck, Sharyl
2004 “Speech Act Sets of Refusal and Complaint: a Comparison of Native and Non-native English Speakers’ Production.” TESOL Working Papers 4: 1–22.Google Scholar
Trosborg, Anna
1995Interlanguage Pragmatics: Requests, Complaints, and Apologies. Berlin: Mouton de Gruyter. CrossrefGoogle Scholar
Van Mulken, Margot, and Wouter van der Meer
2005 “Are you Being Served? A Genre Analysis of American and Dutch Company Replies to Customer Enquiries.” English for Specific Purposes 24: 93–109. CrossrefGoogle Scholar
Wierzbicka, Anna
1985 “Different Cultures, Different Languages, Different Speech Acts: Polish vs. English.” Journal of Pragmatics 9: 145–178. CrossrefGoogle Scholar
Cited by

Cited by 1 other publications

Kecskes, Istvan
2018.  In Handbuch Pragmatik,  pp. 140 ff. Crossref logo

This list is based on CrossRef data as of 25 december 2021. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.