Chapter published in:
Technology Mediated Service Encounters
Edited by Pilar Garcés-Conejos Blitvich, Lucía Fernández-Amaya and María de la O Hernández-López
[Pragmatics & Beyond New Series 300] 2019
► pp. 97120
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Tovar, Johanna
2022. Current trends and the way forward on call center research in a post-covid world. Sociolinguistic Studies 16:1 Crossref logo

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