Part of
Technology Mediated Service Encounters
Edited by Pilar Garcés-Conejos Blitvich, Lucía Fernández-Amaya and María de la O Hernández-López
[Pragmatics & Beyond New Series 300] 2019
► pp. 121144
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Mugford, Gerrard
2023. Positive Emotions and Pragmatic Choice: Politeness Practices in the Mexican Context. In Advancing (Im)politeness Studies [Advances in (Im)politeness Studies, ],  pp. 95 ff. DOI logo
Orthaber, Sara
2023. Introduction. In (Im)politeness at a Slovenian Call Centre [Advances in (Im)politeness Studies, ],  pp. 1 ff. DOI logo

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