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Part of
Politeness in Professional Contexts
Edited by Dawn Archer, Karen Grainger and Piotr Jagodziński
[Pragmatics & Beyond New Series 311] 2020
► pp. 25–54

Chapter 2
Learning to manage rapport in GP trainee encounters

A discursive politeness approach

| University of Nottingham
| Aston University
| University of Nottingham
| Aston University
| GP Partner, Nottinghamshire Clinical Commissioning Group
| University of Nottingham
| University of Nottingham
Keywords: health communication, discursive (im)politeness, rapport management, professional identity, doctor-patient interaction, face, power, applied linguistics, medical training, simulated interaction
Article outline
  • 1.Introduction
  • 2.Background
    • 2.1Politeness in healthcare settings
    • 2.2Power dynamics: Doctor-patient interaction
    • 2.3Face and rapport management
    • 2.4Simulated interactions
  • 3.Methodology
  • 4.Data analysis
  • 5.Discussion
  • 6.Conclusion
  • References
Published online: 21 August 2020
DOI logo
https://doi.org/10.1075/pbns.311.02eme
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