Chapter 3
Team interaction in healthcare settings
Leadership, rapport-building and clinical outcomes in ad hoc medical
teams
Article outline
- 1.Introduction
- 2.Background
- 2.1Team interaction in healthcare settings
- 2.2Training to lead and manage rapport
- 2.3Research into politeness phenomena in medical
interaction
- 3.Data and methods
- 4.Analytical framework
- 4.1Delegating tasks
- 4.2Active listenership
- 4.3Rapport management
- 5.Analysis
- 5.1Delegation of tasks
- 5.2Active listenership
- 6.Conclusions
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Transcription conventions
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References