In this study I investigated crying, as a display of emotional upset. The aim was to provide a detailed description of how turns of talk were organised around crying. Using conversation analysis, I examined a sample of 26 calls to a helpline for victims. Talking and crying regularly occurred together, with evidence of effort to keep talking and suppress crying. A loss of emotional control was displayed when talking was suspended by crying. However, even when flooded out by crying, the resumption of talk was routinely linked back to where it had been disrupted which suggests a normative orientation to not crying and to progressing talk. I use the findings to elaborate on the concept of being flooded out by emotion so being out of play for interaction (Goffman, 1961, 1974), in microanalytic terms. A conclusion considers the relationships between the sequential organisation of talking and crying and social-cultural norms about emotions.
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Cited by 5 other publications
Beach, Wayne A.
2022. Enacting Woundedness and Compassionate Care for Recurrent Metastatic Breast Cancer. Qualitative Health Research 32:2 ► pp. 210 ff.
Jin, Ying, Younhee Helen Kim & Mia Huimin Chen
2022. Alignment, Affiliation, and Engagement: Mothers’ Wow in Parent-Child Interactions. Research on Language and Social Interaction 55:3 ► pp. 279 ff.
2021. Language and the Sensing Body: How Sensoriality Permeates Syntax in Interaction. Frontiers in Communication 6
Muntigl, Peter, Lynda Chubak & Lynne Angus
2023. Responding to In-the-Moment Distress in Emotion-Focused Therapy. Research on Language and Social Interaction 56:1 ► pp. 1 ff.
2023. Talking about the experiences of racism: A study of reporting racism in broadcast interviews. British Journal of Social Psychology
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