Forging relationships in psychotherapeutic interaction
Creating and maintaining a positive therapist-client relationship is considered to be essential in achieving
therapeutic success, whereas damage to this relationship and the inability to repair disaffiliative episodes may have
detrimental effects. So far, very little research has focused on how the relationship between therapists and clients is
accomplished and negotiated through talk. Drawing from research in conversation analysis/ CA, I examine a diverse corpus of
video-taped psychotherapy sessions to explore the interactional practices that may be ‘typically’ used to forge and create
potential shifts in relationships and affiliation. In this paper, I not only set out to illustrate the central role that talk
and conduct plays in therapist-client relationship-building, but also how the relationship is an ongoing interactional
achievement.
Article outline
- 1.Introduction
- 2.Relationships: A social/ interactional view
- 2.1Social networks and relationship ties
- 2.2Affiliation: A conversational building block of social relationships
- 2.3Accomplishing relationships in interaction
- 3.Using explicit relationship categories: Person and role references
- 3.1Person references
- 3.2Role references
- 4.Practices associated with incumbency of relationship categories: Troubles-telling activities
- 4.1Affiliating with the trouble
- 4.2Client displays of opposition
- 4.2.1Disagreement – Resolution
- 4.2.2Criticizing therapist interventions
- 4.3Topicalizing the relationship
- 5.Conclusions
-
Notes
-
Bibliography
References
Bibliography
Adelman, M. B., Parks, M. R., and Albrecht, T. L.
1987 “
Beyond Close Relationships: Support in Weak Ties.” In
Communicating Social Support, edited by
T. L. Albrecht,
M. B. Adelman and Associates, 126–147. Newbury Park, CA: Sage.

Angus, Lynne E., and Leslie S. Greenberg
2011 Working with Narrative in Emotion-Focused Therapy: Changing Stories, Healing Lives. Washington, DC: American Psychological Association.


Bänninger-Huber, Eva, and Christine Widmer
1999 “
Affective Relationship Patterns and Psychotherapeutic Change.”
Psychotherapy Research 9 (1): 74–87.


Brown, Penelope, and Stephen C. Levinson
1987 Politeness: Some Universals in Language Usage. Cambridge University Press.


Buttny, Richard
1993 Social Accountability in Communication. London: Sage.

Davidson, Judy
1984 “
Subsequent Versions of Invitations, Offers, Requests, and Proposals Dealing with Potential or Actual
Rejection.” In
Structures of Social Action: Studies in Conversation Analysis, edited by
J. Maxwell Atkinson and
John Heritage, 102–28. Cambridge: Cambridge University Press.

Drew, Paul
1998 “
Complaints About Transgressions and Misconduct.”
Research on Language and Social Interaction 31 (3–4): 295–325.


Drew, Paul, and Kathy Chilton
2000 “
Calling Just to Keep in Touch: Regular and Habitualised Telephone Calls as an Environment for Small
Talk.” In
Small talk, edited by
J. Coupland, 137–162. Harlow: Pearson Education.

Dunbar, R. I. M.
2018 “
The Anatomy of Friendship.”
Trends in Cognitive Sciences 22 (1): 32–51.


Enfield, N. J.
2006 “
Social Consequences of Common Ground.” In
Roots of human sociality: Culture, Cognition and Interaction, edited by
N. J. Enfield and
S. C. Levinson, 399–430. Oxford: Berg Publishers.

Enfield, N. J.
2009 “
Relationship Thinking and Human Pragmatics.”
Journal of Pragmatics 41 (1): 60–78.


Gelso, Charles J., and Jean A. Carter
1985 “
The Relationship in Counseling and Psychotherapy: Components, Consequences, and Theoretical
Antecedents.”
The Counseling Psychologist 13 (2): 155–243.


Goffman, Erving
1967 Interaction Ritual: Essays on Face-to-Face Interaction. Oxford, England: Aldine.

Goffman, Erving
2010 Relations in Public: Microstudies of the Public Order (with a new introduction by Philip Manning). London: Transaction Publishers.

Goodwin, Charles, and Marjorie Harness Goodwin
Goodwin, Marjorie Harness
1990 He-said-she-said: Talk as Social Organization Among Black Children. Indiana University Press.

Granovetter, Mark
1983 “
The Strength of Weak Ties: A Network Theory Revisited.”
Sociological Theory 1: 201.


Greenberg, L. S.
2014 “
The Therapeutic Relationship in Emotion-Focused Therapy.”
Psychotherapy 51 (3): 350–57.


Greenberg, Leslie, and Jeanne Watson
1998 “
Experiential Therapy of Depression: Differential Effects of Client-Centered Relationship Conditions and
Process Experiential Interventions.”
Psychotherapy Research 8 (2): 210–24.


Greenberg, Leslie S., and Jeanne C. Watson
2006 Emotion-Focused Therapy for Depression. Emotion-Focused Therapy for Depression. Washington, DC, US: American Psychological Association.

.

Hepburn, Alexa, and Jonathan Potter
2012 “
Crying and Crying Responses.” In
Emotion in Interaction, edited by
Anssi Perakyla and
Marja-Leena Sorjonen, 1–32. Oxford: Oxford University Press.


Heritage, John
1984 Garfinkel and Ethnomethodology. John Wiley and Sons.

Heritage, John
2011 “
Territories of Knowledge, Territories of Experience: Empathic Moments in Interaction.” In
The Morality of Knowledge in Conversation, edited by
Tanya Stivers,
Lorenza Mondada, and
Jakob Steensig, 159–83. Cambridge: Cambridge University Press.


Heritage, John
2012 “
The Epistemic Engine: Sequence Organization and Territories of Knowledge.”
Research on Language and Social Interaction 45 (1): 30–52.


Heritage, John, and D. Rodney Watson
1979 “
Formulations as Conversational Objects.” In
Everyday Language: Studies in Ethnomethodology, edited by
George Psathas, 123–62. New York: Irvington Publishers.

Hill, R. A., and R. I. M. Dunbar
2003 “
Social Network Size in Humans.”
Human Nature 14 (1): 53–72.


Hutchby, Ian
2002 “
Resisting the Incitement to Talk in Child Counselling: Aspects of the Utterance `I Don’t
Know’.”
Discourse Studies 4 (2): 147–68.


Jefferson, Gail
1974 “
Error Correction as an Interactional Resource.”
Language in society 3, (2): 181–199.


Jefferson, Gail, and John Lee
1980 “
On the Sequential Organization of Troubles-Talk in Ordinary Conversation.” End of grant report to the
(British) Social Science Research Council on the analysis of conversations in which “troubles” and “anxieties” are
expressed. University of Manchester.
Lerner, Gene H.
1992 “
Assisted Storytelling: Deploying Shared Knowledge as a Practical Matter.”
Qualitative sociology 15 (3): 247–271.


Leudar, Ivan, Charles Antaki, and Rebecca Barnes
2006 “
When Psychotherapists Disclose Personal Information about Themselves to Clients.”
Communication and Medicine 3 (1): 27–41.

.

Mandelbaum, Jennifer
1987 “
Couples Sharing Stories.”
Communication Quarterly 35, (2): 144–170.


McNamee, Sheila, and Kenneth J. Gergen
eds. 1992 Therapy as Social Construction. Therapy as Social Construction. Thousand Oaks, CA: Sage.

Minuchin, Salvador
1974 Families and Family Therapy. Harvard University Press.


Muntigl, Peter
2013 “
Resistance in Couples Counselling: Sequences of Talk That Disrupt Progressivity and Promote
Disaffiliation.”
Journal of Pragmatics 49 (1): 18–37.


Muntigl, Peter
2020 “
Managing
Distress Over Time in Psychotherapy: Guiding the Client in and Through Intense Emotional
Work.”
Frontiers in
Psychology 10:3052.


Muntigl, Peter, and Adam O. Horvath
2014 “
‘I Can See Some Sadness in Your Eyes’: When Experiential Therapists Notice a Client’s Affectual
Display.”
Research on Language and Social Interaction 47 (2): 89–108.


Muntigl, Peter, and Adam O. Horvath
2016 “
A Conversation Analytic Study of Building and Repairing the Alliance in Family Therapy.”
Journal of Family Therapy 38 (1): 102–119.


Muntigl, Peter, Adam O. Horvath, Eva Bänninger-Huber, and Lynne Angus
2020 “
Responding to Self-Criticism in Psychotherapy.”
Psychotherapy Research 30 (6): 800–814.

.

Muntigl, Peter, Adam O. Horvath, Lynda Chubak, and Lynne Angus
2020 “
Getting to ‘Yes’: Overcoming Client Reluctance to Engage in Chair Work.”
Frontiers in Psychology 11 (October): 582856.


Muntigl, Peter, Naomi K Knight, and Lynne Angus
2014 “
Targeting Emotional Impact in Storytelling: Working with Client Affect in Emotion-Focused
Psychotherapy.”
Discourse Studies 16 (6): 753–75.


Muntigl, Peter, Naomi Knight, and Ashley Watkins
Muntigl, Peter, Naomi Knight, and Ashley Watkins
Muntigl, Peter, Naomi Knight, Ashley Watkins, Adam O. Horvath, and Lynne Angus
2013 “
Active Retreating: Person-Centered Practices to Repair Disaffiliation in Therapy.”
Journal of Pragmatics 53: 1–20.


Muntigl, Peter, and William Turnbull
1998 “
Conversational Structure and Facework in Arguing.”
Journal of Pragmatics 29 (3): 225–56.


Norcross, John C.
ed. 2011 Psychotherapy Relationships that Work: Evidence-based Responsiveness (2nd ed.). Oxford University Press.


Norcross, John C., and Michael J. Lambert
2018 “
Psychotherapy Relationships That Work III.”
Psychotherapy 55 (4): 303–15.


Pain, Jean
2009 Not Just Talking: Conversational Analysis, Harvey Sacks’ Gift to Therapy. Routledge.

Pennebaker, James W, and Janel D Seagal
1999 “
Forming a Story: The Health Benefits of Narrative.”
Journal of Clinical Psychology, 12.


Peräkylä, Anssi
2019 “
Conversation Analysis and Psychotherapy: Identifying Transformative Sequences.”
Research on Language and Social Interaction 52 (3): 257–280.


Pomerantz, Anita
1984 “
Agreeing and Disagreeing with Assessments: Some Features of Preferred/Dispreferred Turn
Shaped.” In
Structures of Social Action: Studies in Conversation Analysis, edited by
J. Maxwell Atkinson and
John Heritage, 57–101. Cambridge, United Kingdom: Cambridge University Press.

Pomerantz, Anita, and Jenny Mandelbaum
2005 “
Conversation Analytic Approaches to the Relevance and Uses of Relationship Categories in
Interaction.” In
Handbook of Language and Social Interaction, edited by
Kristine Fitch and
Robert Sanders, 149–71. Mahwah, N.J: Lawrence Erlbaum Associates.

Rogers, Carl R.
1957 “
The Necessary and Sufficient Conditions of Therapeutic Personality Change.”
Journal of Consulting Psychology 21 (2): 95–103.


Ruusuvuori, Johanna
2005 “
‘Empathy’ and ‘Sympathy’ in Action: Attending to Patients’ Troubles in Finnish Homeopathic and General
Practice Consultations.”
Social Psychology Quarterly 68 (3): 204–22.


Sacks, Harvey
1992 Lectures on Conversation. Edited by
Gail Jefferson. Oxford, UK: Wiley-Blackwell.

Safran, Jeremy D, and J Christopher Muran
1996 “
The Resolution of Ruptures in the Therapeutic Alliance.”
Journal of Consulting and Clinical Psychology 64, 447–458.


Safran, Jeremy D., J. Christopher Muran, and Catherine Eubanks-Carter
2011 “
Repairing Alliance Ruptures.”
Psychotherapy 48 (1): 80–87.


Schegloff, Emanuel A.
2007 Sequence Organization in Interaction: A Primer in Conversation Analysis. Cambridge; New York: Cambridge University Press.


Shostrum, E. L.
(Producer) 1966 “
Three
Approaches to Psychotherapy” [Motion
picture]. Santa Ana, CA: Psychological Films.

Sidnell, Jack, and Tanya Stivers
eds 2013 The Handbook of Conversation Analysis. Chichester, West Sussex, UK: Wiley-Blackwell.

Stivers, Tanya
2008 “
Stance, Alignment, and Affiliation During Storytelling: When Nodding Is a Token of
Affiliation.”
Research on Language and Social Interaction 41 (1): 31–57.


Stivers, Tanya, Lorenza Mondada, and Jakob Steensig
2011 “
Knowledge, Morality and Affiliation in Social Interaction.” In
The Morality of Knowledge in Conversation, edited by
Tanya Stivers,
Lorenza Mondada and
Jakob Steensig. Cambridge University Press, Cambridge, pp. 3–24.


Strong, Tom, and Olga Smoliak
2018 “
Introduction to Discursive Research and Discursive Therapies.” In
Therapy as Discourse: Practice and Research, edited by
Olga Smoliak and
Tom Strong, 1–18. The Language of Mental Health. Cham: Springer International Publishing.


Weiste, Elina
2015 “
Describing Therapeutic Projects across Sequences: Balancing between Supportive and Disagreeing
Interventions.”
Journal of Pragmatics 80 (April): 22–43.

.

Weiste, Elina, and Anssi Peräkylä.
2014 “
Prosody and Empathic Communication in Psychotherapy Interaction.”
Psychotherapy Research 24 (6): 687–701.


Wright, Kevin B., Steve Rains, and John Banas
2010 “
Weak-Tie Support Network Preference and Perceived Life Stress Among Participants in Health-Related,
Computer-Mediated Support Groups.”
Journal of Computer-Mediated Communication 15 (4): 606–24.


Cited by
Cited by 1 other publications
Pawelczyk, Joanna & Elena Faccio
This list is based on CrossRef data as of 16 january 2023. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
Any errors therein should be reported to them.