Talking at Cross-Purposes
The dynamics of miscommunication
Misunderstandings have been examined extensively in studies on cross-cultural (mis)communication which associate them with participants’ differing cultural backgrounds and/or linguistic knowledge. Drawing on a large corpus of misunderstandings from cross- and intra-cultural encounters, this book argues that miscommunication does not relate exclusively to participants’ background differences or similarities, but that its creation and development are tightly interwoven with the dynamic manner in which social encounters unfold. Against a backdrop of Pragmatics, Conversation Analysis and Goffman’s theory of frames and roles, the volume discusses a large number of misunderstandings and shows that they are associated with the constant identity and activity shifts as well as with the turn-by-turn construction of interpretative context in interaction. Besides students and researchers of pragmatics, conversation analysis and sociolinguistics, this book will also appeal to all those interested in the process of making, misinterpreting and clarifying meaning in social interaction.
[Pragmatics & Beyond New Series, 62] 1999. xiv, 263 pp.
Publishing status: Available
© John Benjamins Publishing Company
Table of Contents
1. Introduction | p. 1
2. Previous work on miscommunication | p. 27
3. The creation of miscommunication: Linguistic context | p. 47
4. The creation of miscommunication: Situational context | p. 85
5. The development of miscommunication in situated discourse | p. 127
6. Miscommunication, face-threats and facework in social interaction | p. 187
7. Conclusion | p. 234
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