Table of contents
Acknowledgments
Preface
Chapter 1. Introduction
Chapter 2. Background
Chapter 3. Corpus and data analysis
Chapter 4. Situational characteristics of nurse-patient interactions
Chapter 5. Interactional and lexico-grammatical characteristics of nurse-patient discourse
Chapter 6. Interactional characteristics of USN and IEN communicative style
Chapter 7. Lexico-grammatical characteristics of USN and IEN communicative style
Chapter 8. Fluency, prosody, and non-verbal characteristics of USN and IEN communicative style
Chapter 9. Relationship between USN and IEN communicative styles and patient discourse
Chapter 10. Effectiveness of IEN and USN interactions
Chapter 11. Synthesis and directions for future research
References
Appendix
Index
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