Article published in:
Requesting in Social Interaction
Edited by Paul Drew and Elizabeth Couper-Kuhlen
[Studies in Language and Social Interaction 26] 2014
► pp. 243268
References
Antonopoulou, Eleni
2001“Brief Service Encounters: Gender and Politeness.” In Linguistic Politeness across Boundaries. The Case of Greek and Turkish, ed. by Arin Bayraktaroğlu, and Maria Sifianou, 241–269. Amsterdam: John Benjamins. CrossrefGoogle Scholar
Couper-Kuhlen, Elizabeth
2014“What Does Grammar Tell Us about Action?” Pragmatics 24 (3): 623–647.Google Scholar
Curl, Traci, and Paul Drew
2008“Contingency and Action: A Comparison of Two Forms of Requesting.” Research on Language and Social Interaction 41 (2): 129–153. CrossrefGoogle Scholar
Danblon, Emmanuelle, Bernard de Clerck, and Jean-Pierre van Noppen
2005“Politeness in Belgium: Face, Distance and Sincerity in Service-exchange Rituals.” In Politeness in Europe, ed. by Leo Hickey, and Miranda Stewart, 45–57. Clevedon: Multilingual Matters.Google Scholar
Deppermann, Arnulf
2013“Multimodal Interaction from a Conversation Analytic Perspective.” Journal of Pragmatics 46: 1–7. CrossrefGoogle Scholar
Downing, Arthur
2008Requesting in Library Reference Service Interactions. Ph.D thesis in Communication, Information and Library Studies. Rutgers, State University of New Jersey.Google Scholar
Drew, Paul, and John Heritage
1992“Analysing Talk at Work: An Introduction.” In Talk at Work, ed. by Paul Drew, and John Heritage, 3–65. Cambridge: Cambridge University Press.Google Scholar
Enfield, N.J.
2006“Social Consequences of Common Ground.” In Roots of Human Sociality: Culture, Cognition and Interaction, ed. by N.J. Enfield, and Stephen Levinson, 399–430. Oxford: Berg.Google Scholar
2011“Elements of Formulation.” In Embodied Interaction. Language and Body in the Material World, ed. by Jürgen Streek, Charles Goodwin, and Curtis LeBaron, 59–68. Cambridge: Cambridge University Press.Google Scholar
Goodwin, Charles
2000“Action and Embodiment within Situated Human Interaction.” Journal of Pragmatics 32: 1489–1522. CrossrefGoogle Scholar
2013“The Co-operative, Transformative Organization of Human Action and Knowledge.” Journal of Pragmatics 46: 8–23. CrossrefGoogle Scholar
Haakana, Markku, and Marja-Leena Sorjonen
2011“Invoking Another Context: Playfulness in Buying Lottery Tickets at Convenience Stores.” Journal of Pragmatics 43: 1288–1302. CrossrefGoogle Scholar
Haddington, Pentti, Lorenza Mondada, and Maurice Nevile
2013“Being Mobile: Interaction on the Move.” In Interaction and Mobility. Language and the Body in Motion, ed. by Pentti Haddington, Lorenza Mondada, and Maurice Nevile, 3–61. Berlin: De Gruyter. CrossrefGoogle Scholar
Heineman, Trine
2006.“‘Will You or Can’t You?’: Displaying Entitlement in Interrogative Requests.” Journal of Pragmatics 38: 1081–1104. CrossrefGoogle Scholar
Jefferson, Gail
1984“Notes on Some Orderlinesses of Overlap Onset.” In Discourse Analysis and Natural Rhetorics, ed. by Valentina D'Urso, and P. Leonardi, 11–38. Padua: Cleup Editore.Google Scholar
Keisanen, Tiina, and Mirka Rauniomaa
2012“The Organization of Participation and Contingency in Pre-beginnings of Requests Sequences.” Research on Language and Social Interaction 45 (4): 323–351. CrossrefGoogle Scholar
Kendon, Adam
1990Conducting Interaction. Patterns of Behavior in Focused Interactions. Cambridge: Cambridge University Press.Google Scholar
Kerbrat-Orecchioni, Catherine
2005“Politeness in France: How to Buy Bread Politely.” In Politeness in Europe, ed. by Leo Hickey, and Miranda Stewart, 29–44. Clevedon: Multilingual Matters.Google Scholar
Kidwell, Mardi
2000“Common Ground in Cross-cultural Communication: Sequential and Institutional Context in Front Desk Service-encounters.” Issues in Applied Linguistics 11 (1): 17–37.Google Scholar
Kuroshima, Satomi
2010a“Another Look at the Service Encounter: Progressivity, Intersubjectivity, and Trust in a Japanese Sushi Restaurant.” Journal of Pragmatics 42: 856–869. CrossrefGoogle Scholar
2010bOrdering Sushi: The Intersection of Linguistic Form, Culture and Social Setting in the United States and Japan. Ph.D thesis in Applied Linguistics. University of California, Los Angeles.Google Scholar
Kärkkäinen, Elise, and Tiina Keisanen
2012“Linguistic and Embodied Formats for Making (Concrete) Offers.” Discourse Studies 14 (5): 587–611. CrossrefGoogle Scholar
Lappalainen, Hanna
2009“Tervehtiminen ja tervehtimättä jättäminen. Ollaanko kioskilla epäkohteliaita?” [Greeting and not greeting. Are people impolite at kiosk?]. In Kieli kioskilla. Tutkimuksia kioskiasioinnin rutiineista [Talk at convenience store. Studies on the routines in convenience store encounters], ed. by Hanna Lappalainen, and Liisa Raevaara, 32–55. Helsinki: Finnish Literature Society.Google Scholar
Laury, Ritva
1997Demonstratives in Interaction: The Emergence of a Definitive Article in Finnish. Amsterdam: John Benjamins. CrossrefGoogle Scholar
Lindström, Anna
2005“Language as Social Action: A Study of How Senior Citizens Request Assistance with Practical Tasks in the Swedish Home Help Service.” In Syntax and Lexis in Conversation: Studies on the Use of Linguistic Resources in Talk-in-interaction, ed. by Auli Hakulinen, and Margret Selting, 209–230. Amsterdam: John Benjamins. CrossrefGoogle Scholar
Mondada, Lorenza
2009“Emergent Focused Interactions in Public Places: A Systematic Analysis of the Multimodal Achievement of a Common Interactional Space.” Journal of Pragmatics 41: 1977–1997. CrossrefGoogle Scholar
2011a“The Situated Organisation of Directives in French: Imperatives and Action Coordination in Video Games.” Nottingham French Studies 50 (2): 19–50. CrossrefGoogle Scholar
2011b“Understanding as an Embodied, Situated and Sequential Achievement in Interaction.” Journal of Pragmatics 43: 542–552. CrossrefGoogle Scholar
Mortensen, Kristian, and Spencer Hazel
2014“Moving into Interaction – Embodied Practices for Initiating Interactions at a Help Desk Counter.” Journal of Pragmatics 62: 46–67. CrossrefGoogle Scholar
Raevaara, Liisa
2011“Accounts at Convenience Stores. Doing Dispreference and Small Talk.” Journal of Pragmatics 43: 556–571. CrossrefGoogle Scholar
Rauniomaa, Mirka, and Tiina Keisanen
2012“Two Multimodal Formats for Responding to Requests.” Journal of Pragmatics 44: 829–842. CrossrefGoogle Scholar
Rossi, Giovanni
2012“Bilateral and Unilateral Requests: The Use of Imperatives and ‘Mi x?’ Interrogatives in Italian.” Discourse Processes 49: 426–458. CrossrefGoogle Scholar
Sacks, Harvey
1972“On the Analysability of Stories by Children.” In Directions in Sociolinguistics: The Ethnography of Communication, ed. by John Gumperz, and Dell Hymes, 329–345. New York: Holt, Rinehart and Winston.Google Scholar
Schegloff, Emanuel
2007Sequence Organization in Interaction. A Primer in Conversation Analysis I. Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Sorjonen, Marja-Leena, Liisa Raevaara, and Hanna Lappalainen
2009Mä otan tän. Käynnin syyn esittämisen tavat kioskilla” [ I’ll have this. Presenting one’s reason for the visit at convenience store]. In Kieli kioskilla. Tutkimuksia kioskiasioinnin rutiineista [Talk at convenience store. Studies on the routines in convenience store encounters], ed. by Hanna Lappalainen, and Liisa Raevaara, 90–119. Helsinki: Finnish Literature Society.Google Scholar
Streek, Jürgen, Charles Goodwin, and Curtis LeBaron
2011“Embodied Interaction in the Material World: An Introduction.” In Embodied Interaction. Language and Body in the Material World, ed. by Jürgen Streek, Charles Goodwin, and Curtis LeBaron, 1–26. Cambridge: Cambridge University Press.Google Scholar
Thompson, Sandra A., Barbara A. Fox, and Elizabeth Couper-Kuhlen
In press. Grammar and Everyday Talk: Building Responsive Actions. Cambridge: Cambridge University Press. Crossref
Zinken, Jörg, and Eva Ogiermann
2011“How to Propose an Action as Objectively Necessary: The Case of Polish Trzeba x (“One Needs to x”).” Research on Language and Social Interaction 44 (3): 263–287. CrossrefGoogle Scholar
2013“Responsibility and Action: Invariants and Diversity in Requests for Objects in British English and Polish Interaction.” Research on Language and Social Interaction 46 (3): 256–276. CrossrefGoogle Scholar
Cited by

Cited by other publications

Bedrosian, Jan L., Linda A. Hoag & Kathleen F. McCoy
2020. Service provider attitudes regarding conversational rule violations in three public settings. Augmentative and Alternative Communication 36:1  pp. 4 ff. Crossref logo
Fox, Barbara A. & Trine Heinemann
2015. The Alignment of Manual and Verbal Displays in Requests for the Repair of an Object. Research on Language and Social Interaction 48:3  pp. 342 ff. Crossref logo
Gagne, Christophe
2018. Indirectness and entitlement in product requests in British service encounters. Journal of Pragmatics 133  pp. 1 ff. Crossref logo
Harjunpää, Katariina, Lorenza Mondada & Kimmo Svinhufvud
2018. The Coordinated Entry into Service Encounters in Food Shops: Managing Interactional Space, Availability, and Service During Openings. Research on Language and Social Interaction 51:3  pp. 271 ff. Crossref logo
Hua, Zhu, Emi Otsuji & Alastair Pennycook
2017. Multilingual, multisensory and multimodal repertoires in corner shops, streets and markets: introduction. Social Semiotics 27:4  pp. 383 ff. Crossref logo
Jansson, Gunilla, Charlotta Plejert & Camilla Lindholm
2019. The social organization of assistance in multilingual interaction in Swedish residential care. Discourse Studies 21:1  pp. 67 ff. Crossref logo
Karrebæk, Martha Sif
2017. Thai veggies and hair removal products: space, objects and language in an urban greengrocery. Social Semiotics 27:4  pp. 451 ff. Crossref logo
Lindström, Jan, Catrin Norrby, Camilla Wide & Jenny Nilsson
2019. Task-Completing Assessments in Service Encounters. Research on Language and Social Interaction 52:2  pp. 85 ff. Crossref logo
McIlvenny, Paul
2016.  In Studies of Discourse and Governmentality [Discourse Approaches to Politics, Society and Culture, 66],  pp. 265 ff. Crossref logo
Mondada, Lorenza, Julia Bänninger, Sofian A Bouaouina, Guillaume Gauthier, Philipp Hänggi, Mizuki Koda, Hanna Svensson & Burak S Tekin
2020. Doing paying during the Covid-19 pandemic. Discourse Studies 22:6  pp. 720 ff. Crossref logo

This list is based on CrossRef data as of 27 december 2020. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.