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Article published In:
Terminology
Vol. 29:1 (2023) ► pp.78–102

Terminological problems of terminology users

Analysis of questions in terminological counselling service on the Terminologišče website

ORCID logo | Research Centre of the Slovenian Academy of Sciences and Arts (ZRC SAZU),
ORCID logo | Research Centre of the Slovenian Academy of Sciences and Arts (ZRC SAZU),
Terminological counselling is ad hoc terminology work that provides the terminology user with a relatively quick and credible answer to a terminological question. In this article, we present the Terminological Counselling Service offered by the Terminology Section of the ZRC SAZU Fran Ramovš Institute of the Slovenian Language since 2013. Through a web form, users submit a question, which is answered by five terminologists in a joint opinion. For this article, all 75 questions received by the Terminological Counselling Service in 2020 were examined. They were analysed in terms of the subject fields in which the users have terminological problems, the institutions the users are affiliated with, and the content of the questions. We believe that the Terminological Counselling Service plays an important role, as the number of users is increasing year by year.
Keywords: terminology users, Terminologišče website, terminological question, terminological counselling, query service
Article outline
  • Introduction
  • 1.Terminological Counselling Service on Terminologišče website: Design and operation
  • 2.Analysis of materials
    • 2.1Which subject fields do the terminological questions relate to?
    • 2.2What institutions are users of the Terminological Counselling Service affiliated with?
    • 2.3Content analysis of the terminological questions
      • 2.3.1The user knows the English term and seeks a Slovenian term
      • 2.3.2The user would like to know which of several suggestions or synonyms is the most suitable
      • 2.3.3Other
  • 3.Conclusion
  • References
Published online: 4 October 2022
DOI logo
https://doi.org/10.1075/term.21046.zag
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