Professional Communication across Languages and Cultures

| Transilvania University of Brasov
| Transilvania University of Brasov
ISBN 9789027210340 | EUR 99.00 | USD 149.00
ISBN 9789027273116 | EUR 99.00 | USD 149.00
Professional Communication across Languages and Cultures aims at developing an integrative linguistic perspective on talk at work. Professional communication allows multi- and interdisciplinary explorations on how workplace relationships and mechanisms are influenced by the use of certain linguistic patterns. The book approaches the topic of professional communication from multiple levels, providing critical, valuable insights into the dynamics of creating and maintaining professional relationships at work.

After outlining the theoretical and analytical frameworks, the eleven chapters uncover and develop integrative themes that emerge within the three parts of the book: Dialogue and identity in professional settings, Functions and strategies in professional communication and Specific issues in professional communication.

Scholars and students who are interested in research based on authentic data and case studies of efficient communication at work, as well as those teaching courses on interpersonal communication, discourse analysis, pragmatics and sociolinguistics will find useful insights in this volume.

[Dialogue Studies, 17]  2012.  vi, 284 pp.
Publishing status: Available
Table of Contents
Introduction: Understanding the dynamics of dialogue at work
Stanca Măda and Răzvan Săftoiu
I. Dialogue and identity in professional settings
Leadership and intercultural competence at work
Janet Holmes
Professional action games: Theory and practice
Edda Weigand
Managing the director’s views: Decision making in a small firm context
Jo Angouri and Evi Angelidou
Discursive hybridity at work
Liliana Coposescu
‘Doing’ trust in workplace interaction
Jonathan Clifton
II. Functions and strategies in professional communication
Control acts in Romanian
Mihaela Gheorghe and Adina Velea
Mitigation at work: Functions and lexical realisations
Gabriela Chefneux
Moderation techniques in meeting management
Stanca Măda
Small talk – a work of frame
Răzvan Săftoiu
III. Specific issues in professional communication
Translation as a form of intercultural workplace communication
Oana Tatu and Mona Arhire
Forms of address in professional communication in Brazilian Portuguese and Romanian
Veronica Manole
“It is a useful resource for scholars and advanced students who are interested in professional communication across cultures, as well as for people who need to use English at work to communicate effectively in a wide range of situations through both written and spoken means. [...] this publication succeeds in summarising and discussing the most prominent strands of recent and ongoing research on professional communication. [...] the volume “Professional Communication across Languages and Cultures” succeeds in providing a thorough and welcomed overview of many emergent issues in the field of cross-cultural professional communication.”
“The book convincingly highlights the dynamics of dialogue in the workplace. 14 authors focus on different facets of professional communication. However, the volume nevertheless has a common thread showing the relationship between verbal interaction or rather interpersonal communication and social and cultural factors in workplace communication.”
“Researchers who are interested in taking a discourse analytic approach to professional communication will [...] find this volume particularly useful, and will benefit from its discussion of a wide range of current issues relevant to professional communication research worldwide. Scholars who are engaged in cross-linguistic or cross- and inter-cultural studies of professional communication, especially in the European context, will also enjoy the wealth of multilingual and multicultural examples of workplace interactions that the volume has to offer.”
Cited by

Cited by 5 other publications

No author info given
2013. PUBLICATIONS RECEIVED. Language in Society 42:3  pp. 359 ff. Crossref logo
No author info given
2013. PUBLICATIONS RECEIVED. Language in Society 42:4  pp. 479 ff. Crossref logo
O’Neill, Fiona
2020.  In The Intercultural Professional,  pp. 37 ff. Crossref logo
O’Neill, Fiona
2020.  In The Intercultural Professional,  pp. 141 ff. Crossref logo
Weigand, Edda
2015. Identity as a dialogic concept. Language and Dialogue 5:1  pp. 7 ff. Crossref logo

This list is based on CrossRef data as of 17 january 2022. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.

Subjects & Metadata

Communication Studies

Communication Studies
BIC Subject: CFG – Semantics, Pragmatics, Discourse Analysis
BISAC Subject: LAN009000 – LANGUAGE ARTS & DISCIPLINES / Linguistics / General
ONIX Metadata
ONIX 2.1
ONIX 3.0
U.S. Library of Congress Control Number:  2012030100 | Marc record