Professional Communication across Languages and Cultures

Editors

Stanca Măda | Transilvania University of Brasov

Răzvan Săftoiu | Transilvania University of Brasov

Hardbound – Available

ISBN 9789027210340 | EUR 99.00 | USD 149.00

e-Book –

ISBN 9789027273116 | EUR 99.00 | USD 149.00

Professional Communication across Languages and Cultures aims at developing an integrative linguistic perspective on talk at work. Professional communication allows multi- and interdisciplinary explorations on how workplace relationships and mechanisms are influenced by the use of certain linguistic patterns. The book approaches the topic of professional communication from multiple levels, providing critical, valuable insights into the dynamics of creating and maintaining professional relationships at work.

After outlining the theoretical and analytical frameworks, the eleven chapters uncover and develop integrative themes that emerge within the three parts of the book: Dialogue and identity in professional settings, Functions and strategies in professional communication and Specific issues in professional communication.

Scholars and students who are interested in research based on authentic data and case studies of efficient communication at work, as well as those teaching courses on interpersonal communication, discourse analysis, pragmatics and sociolinguistics will find useful insights in this volume.

[Dialogue Studies, 17] 2012. vi, 284 pp.

Publishing status: Available
Published online on 2 November 2012

https://doi.org/10.1075/ds.17

Table of Contents

Introduction: Understanding the dynamics of dialogue at work

Stanca Măda and Răzvan Săftoiu | pp. 1–18

I. Dialogue and identity in professional settings

Leadership and intercultural competence at work

Janet Holmes | pp. 21–42

Professional action games: Theory and practice

Edda Weigand | pp. 43–60

Managing the director’s views: Decision making in a small firm context

Jo Angouri and Evi Angelidou | pp. 61–82

Discursive hybridity at work

Liliana Coposescu | pp. 83–106

‘Doing’ trust in workplace interaction

Jonathan Clifton | pp. 107–132

II. Functions and strategies in professional communication

Control acts in Romanian

Mihaela Gheorghe and Adina Velea | pp. 135–168

Mitigation at work: Functions and lexical realisations

Gabriela Chefneux | pp. 169–192

Moderation techniques in meeting management

Stanca Măda | pp. 193–212

Small talk – a work of frame

Răzvan Săftoiu | pp. 213–236

III. Specific issues in professional communication

Translation as a form of intercultural workplace communication

Oana Tatu and Mona Arhire | pp. 239–264

Forms of address in professional communication in Brazilian Portuguese and Romanian

Veronica Manole | pp. 265–280

Index | pp. 281–284

“It is a useful resource for scholars and advanced students who are interested in professional communication across cultures, as well as for people who need to use English at work to communicate effectively in a wide range of situations through both written and spoken means. [...] this publication succeeds in summarising and discussing the most prominent strands of recent and ongoing research on professional communication. [...] the volume “Professional Communication across Languages and Cultures” succeeds in providing a thorough and welcomed overview of many emergent issues in the field of cross-cultural professional communication.”

Zsuzsanna Zsubrinszky, Budapest Business School, on Linguist List 24.1866

“The book convincingly highlights the dynamics of dialogue in the workplace. 14 authors focus on different facets of professional communication. However, the volume nevertheless has a common thread showing the relationship between verbal interaction or rather interpersonal communication and social and cultural factors in workplace communication.”

Marion Grein, University of Mainz, in Language and Dialogue, Vol. 3:2 (2013)

“Researchers who are interested in taking a discourse analytic approach to professional communication will [...] find this volume particularly useful, and will benefit from its discussion of a wide range of current issues relevant to professional communication research worldwide. Scholars who are engaged in cross-linguistic or cross- and inter-cultural studies of professional communication, especially in the European context, will also enjoy the wealth of multilingual and multicultural examples of workplace interactions that the volume has to offer.”

Phoenix W. Y. Lam, Hong Kong Baptist University, in Pragmatics and Society Vol. 6:1 (2015)

Cited by (5)

Cited by five other publications

Order by:

O’Neill, Fiona

2020. The Contemporary Workplace. In The Intercultural Professional, ► pp. 37 ff.

O’Neill, Fiona

2020. Positioning Oneself as an Intercultural Professional. In The Intercultural Professional, ► pp. 141 ff.

Weigand, Edda

2015. Identity as a dialogic concept. Language and Dialogue 5:1 ► pp. 7 ff.

[no author supplied]

2013. PUBLICATIONS RECEIVED. Language in Society 42:4 ► pp. 479 ff.

[no author supplied]

2013. PUBLICATIONS RECEIVED. Language in Society 42:3 ► pp. 359 ff.

This list is based on CrossRef data as of 18 july 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.

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