Multilingualism at Work

From policies to practices in public, medical and business settings

| University of Hamburg
| University of Applied Sciences Harz
ISBN 9789027219299 | EUR 75.00 | USD 113.00
ISBN 9789027288028 | EUR 75.00 | USD 113.00
This volume focuses on work situations in Europe, North America and South-Africa, such as academic, medical and public sector, or business settings, in which participants have to make constant use of more than one language to cooperate with partners, clients, or colleagues. Central questions are how the social and linguistic organization of work is adapted to the necessity of using different languages and how multilingualism impinges on the communicative outcome of different types of discourse or genres. Thus, the authors are all interested in multilingual practices 'at work', which is to say how different forms of multilingual communication are managed, flexibly adjusted to, acquired, and/or improved in a given workplace setting that often calls for particular implicit or explicit language policies. Thus, this volume contributes to the study of workplace communication in a globalized world by drawing on different types of authentic data.
[Hamburg Studies on Multilingualism, 9]  2010.  viii, 274 pp.
Publishing status: Available
Table of Contents
Multilingualism at work: A brief introduction
Birgit Apfelbaum and Bernd Meyer
Public sector
Linguistic competence and professional identity in English medium instruction
Juliane House and Magdalène Lévy-Tödter
The multilingual organization of remembrance in Nazi camp memorials
Birgit Apfelbaum
Achieving bilingualism in the Canadian federal public workplace: Does language training matter?
Guillaume Gentil, Josée Bigras and Maureen O'Connor
Medical sector
Managing linguistic diversity in a South African HIV/AIDS day clinic
Christine Anthonissen
Interpreter-mediated interaction as a way to promote multilingualism
Claudio Baraldi and Laura Gavioli
Nurses as interpreters? Aspects of interpreter training for bilingual medical employees
Bernd Meyer, Kristin Bührig, Ortrun Kliche and Birte Pawlack
Business sector
Conflicting discourses of rapport and co-membership: Multilingual gatekeeping encounters at a day labor center in Southern Arizona
Elise DuBord
Plurilingual practices at multilingual workplaces
Georges Lüdi, Katharina Höchle Meier and Patchareerat Yanaprasart
Do other languages than English matter? International career development of highly-qualified professionals
Maria Amelina
Multilingual business writing: The case of crisis communication
Kristin Bührig and Claudia Böttger
“This book is certainly worthwhile reading for researchers interested in intercultural workplace communication as well as language policy and multilingualism. Finally, several of the research projects explored in some of these chapters will certainly inspire future research in, for instance, the importance of relevant interpreter training that addresses cultural- and activity-specific issues of particular contexts of workplace interaction.”
Cited by

Cited by 7 other publications

Cadier, Linda & Clare Mar-Molinero
2012. Language policies and linguistic super-diversity in contemporary urban societies: the case of the City of Southampton, UK. Current Issues in Language Planning 13:3  pp. 149 ff. Crossref logo
Johnson, Amy
2021.  In The Cambridge Handbook of Arabic Linguistics,  pp. 507 ff. Crossref logo
Kerekes, Julie & Lynda Chubak
2020.  In The International Encyclopedia of Linguistic Anthropology,  pp. 1 ff. Crossref logo
Kingsley, Leilarna
2013. Language choice in multilingual encounters in transnational workplaces. Journal of Multilingual and Multicultural Development 34:6  pp. 533 ff. Crossref logo
Lüdi, Georges
2014.  In Plurilingual Education [Hamburg Studies on Linguistic Diversity, 3],  pp. 113 ff. Crossref logo
Karin Ryding & David Wilmsen
2021.  In The Cambridge Handbook of Arabic Linguistics, Crossref logo
Zhumay, Nurmira, Saule Tazhibayeva, Azhar Shaldarbekova, Botagoz Jabasheva, Ainur Naimanbay & Aigul Sandybayeva
2021. Multilingual Education in the Republic of Kazakhstan: Problems and Prospects. Social Inclusion 9:1  pp. 56 ff. Crossref logo

This list is based on CrossRef data as of 13 october 2021. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.

Subjects & Metadata
BIC Subject: CFB – Sociolinguistics
BISAC Subject: LAN009000 – LANGUAGE ARTS & DISCIPLINES / Linguistics / General
ONIX Metadata
ONIX 2.1
ONIX 3.0
U.S. Library of Congress Control Number:  2010015265 | Marc record