Errors and Interaction

A cognitive ethnography of emergency medicine

| University of Southern Denmark
HardboundAvailable
ISBN 9789027207043 | EUR 99.00 | USD 149.00
 
e-Book
ISBN 9789027261038 | EUR 99.00 | USD 149.00
 
Trasmundi combines her background as a cognitive ethnographer with theory of radical embodied cognition and interaction to investigate how healthcare practitioners manage cognitive events in patient treatment and diagnosing that often lead to human errors. This interdisciplinary focus emphasises how professional action underlines various forms of cognitive and social life that involves language, tools, organisational procedures, shared expertise, cultural values and social rules. The book investigates such phenomena which previously have fallen into the gaps between established disciplines of interaction analysis and psychology. In arguing that the multi-scalar constraints of professional action are still underexplored in a naturalistic setting of emergency medicine, Trasmundi uses tools such as multimodal interaction analysis and cognitive event analysis to investigate the cultural and distributed nature of cognition. The book provides the reader with a new take on this heavily investigated topic, both theoretically and methodologically by describing how medical culture affects real-time interaction and how culture itself is shaped by the exact same dynamics.
[Pragmatics & Beyond New Series, 309]  2020.  xii, 246 pp.
Publishing status: Available
Table of Contents
Preface
xi–xii
Introduction
1–4
Part I. Investigating errors in healthcare interaction
5–38
Chapter 1. The ecology of human errors in emergency medicine
7–19
Chapter 2. A cognitive ethnography of emergency medicine
21–38
Part II. Behind the scenes
39–214
Chapter 3. Presenting the case of the emergency ward
41–44
Chapter 4. Medical errors and visual perception
45–79
Chapter 5. The function of procedures in the diagnostic process: Anamnesis and physical examination
81–108
Chapter 6. Interruptions and multitask tolerance in emergency medicine
109–131
Chapter 7. Cultural dynamics: Emotions, role hierarchies and touch in emergency medicine
133–165
Chapter 8. Medical teams of experts and novices: An educational perspective
167–195
Chapter 9. Documentation in the electronic medical record: The function of gesture, voice dynamics and gaze
197–214
Part III. The aftermath: The scientific enterprise
215–229
Chapter 10. The integration of multiple timescales
217–229
References
231–243
Index
245–246
References

References

Adams, Douglas
2002The Ultimate Hitchhiker’s Guide to the Galaxy, Mostly harmless. New York: Ballantine Books.
Amalberti, René
2013 “Human Error at the Centre of the Debate on Safety.” In Navigating Safety: Nessecary Compromises and Trade-offs: Theory and Practice, ed. by René Amalberti, 19–52. Amsterdam: Springer.
Anderson, Michael L.
2014After phrenology: Neural reuse and the interactive brain. Cambridge, MA: The MIT Press. Crossref link
Anderson, Michael L., Michael J. Richardson, and Anthony Chemero
2012 “Eroding the Boundaries of Cognition: Implications of Embodiment.” Topics in Cognitive Science 4(4): 717–730. Crossref link
Angeli, Elizabeth L.
2015 “Three types of Memory in Emergency Medical Services Communication.” Written Communication 32(1): 3–38. Crossref link
Angoff, Nancy R.
2002 “Making a Place for Emotions in Medicine.” Yale Journal of Health Policy, Law, and Ethics 2(2) Article 8: 447–454.
Baber, Chris, Paul Smith, James Cross, John Hunter, and Richard McMaster
2006 “Crime scene investigation as distributed cognition.” Pragmatics and Cognition 14(2): 357–385. Crossref link
Baggs, Edward and Anthony Chemero
2018 “Radical embodiment in two directions.” Synthese: 1–16.
Ball, Linden J., and Thomas C. Ormerod
2000 “Putting ethnography to work: The case for a cognitive ethnography of design.” International Journal of Human Computer Studies 53: 147–168. Crossref link
Bang, Jørgen C., and Jørgen Døør
2007Language, Ecology and Society – a dialectical approach (ed. by S. V. Steffensen and J. Nash). London: Continuum.
Bateson, Gregory
1972Steps to an ecology of mind. New York: Ballantine Books.
Benne, Christian
2017 “Rephilologisation: Toward the Integration of Linguistics and Literary Scholarship.” In Creativity and Continuity: Perspectives on the Dynamics of Language Conventionalization, ed. By Dorthe Duncker and Bettina Perregaard, 73–105). Berlin: Mouton de Gruyter.
2015Die Erfindung des Manuskripts: Zu Theorie und Geschichte literarischer Gegenständlichkeit. Berlin: Suhrkamp Verlag Berlin.
Berg, Lena M., Ann–Sofie Källberg, Katarina E. Göransson, Jan Östergren, Jan Florin, and Anna Ehrenberg
2013 “Interruptions in emergency department work: an observational and interview study.” BMJ Qual Saf, 22(8): 656–663. Crossref link
Bergson, Henri
1911Creative Evolution. New York: Henry Holt and Company. Crossref link
Bernstein, Nicholai A.
1996On Dexterity and its development. In Dexterity and its development, ed. by Mark L. Latash and Michael T. Turvey, 3–244). Mahwah, NJ: Lawrence Erlbaum.
Bertalanffy, Ludwig von
1968General System Theory. Foundations, Development, Applications. New York: George Braziller.
Boden, Magaret A.
2006Mind As Machine: a History of Cognitive Science, Volume 1&2. Oxford: Oxford University Press.
Carman, Taylor
2008Merleau-Ponty. New York: Routledge. Crossref link
Chapman, Jake
2004System Failure: Why Governments Must Learn to Think Differently, 2nd ed. London: Demos.
Chemero, Anthony
2000 “What events are.” Ecological Psychology, 12: 37–42. Crossref link
2003 “An Outline of a Theory of Affordances.” Ecological Phsychology, 15(2): 181–195. Crossref link
2009Radical embodied cognitive science. MIT Press. Crossref link
Chrisholm, Carey D., Edgar K. Collison, David R. Nelson, and William G. Cordell
2000 “Emergency Department Workplace Interruptions: Are Emergency Physicians “Interrupt-driven” and “Multitasking”?Academic Emergency Medicine 7(11): 1239–1243. Crossref link
Chisholm, Carey D., Amanda M. Dornfeld, David R. Nelson, and William G. Cordell
2001 “Work interrupted: a comparison of workplace interruptions in emergency departments and primary care offices.” Ann Emerg Med 38(2): 146–151. Crossref link
Clark, Andy
2008Supersizing the Mind: Embodiment, Action, and Cognitive Extension. Oxford: Oxford University Press. Crossref link
Coan, James A., Hillary S. Schaefer, and Richard J. Davidson
2006 “Lending a hand: social regulation of the neural response to threat.” Psychol Sci, 17(12): 1032–1039. Crossref link
Coiera, Enrico W., Rohan A. Jayasuriya, and Jennifer Hardy
2002 “Communication loads on clinical staff in the emergency department.” Med J, 176: 415–418.
Colombetti, Giovanna
2010 “Enaction, sense-making and emotion.” In Enaction: Toward a new paradigm for cognitive science, ed. by John Stewart, Olivier Gapenne and Ezequiel. A. Do Paolo, 145–64. Cambridge, MA: MIT Press. Crossref link
Cowley Stephen J.
1998 “Of timing, turn-taking, and conversations.” Journal of Psycholinguistic Research 27(5): 541–71. Crossref link
Cowley, Stephen J.
2007 “Cognitive dynamics and distributed language.” Language Sciences 29(5): 575–583. Crossref link
2009 “Distributed language and dynamics.” Pragmatics & Cognition 17(3): 495–507. Crossref link
2010 “Beyond symbols: Interaction and the enslavement principle.” In New Adventures in Language and Interaction, ed. by Jürgen Streeck, 47–70. Amsterdam: John Benjamins. Crossref link
2011Distributed Language. Amsterdam: John Benjamins. Crossref link
2014a “The integration problem: interlacing language, action and perception.” Cybern. Hum. Knowing 21: 53–65.
2014b “Human Language and Sensorimotor Contingency.” In Contemporary Sensorimotor Theory, ed. by Mark, J. Bishop and Andrew O. Martin, 235–255. Dordrecht: Springer. Crossref link
Cowley, Stephen J. and Luarina Nash
2013 “Language, interactivity and solution probing: Repetition without repetition.” Adaptive Behavior 21: 187–198. Crossref link
De Jaegher, Hanne
2007 “Participatory Sense-Making: An Enactive Approach to Social Cognition.” Phenomenology and the cognitive sciences 6(4): 485–507. Crossref link
Dekker, Sidney W. A.
2002 “Reconstructing human contributions to accidents: the new view on error and performance.” Journal of Safety Research 33: 371–385. Crossref link
Dennett, Daniel C.
2013Intuition Pumps and other Tools for Thinking. New York: W.W. Norton & Co.
Dewey, John
1910How We Think. Boston, New York, Chicago: D.C.Heath & Co Publishers. Crossref link
1929Experience and nature. London: George Allen & Unwin, LTD.. Crossref link
Di Paolo, Ezequiel. A., Elena C. Cuffari, and Hanne De Jaegher
2018Linguistic Bodies: The Continuity Between Life and Language. Cambridge, MA: MIT Press. doi: Crossref link
Dreier, Ole H.
2007 “Generality and Particularity of Knowledge.” In Citizen City. Between Constructing Agent and Constructed Agent, ed. by Vasi van Deventer, Martin, T. Blanche, Eduard Fourie, and Puleng Segalo, 188–196. Concord, Canada: Captus University Publ.
DuBrin, Andrew J.
2004Leadership Research Findings, Practice, and Skills, 4th ed. Indianaphlis: Houghlon Mifflin Company.
Dunbar, Roger L. M. and Raghu Garud
2007 “Distributed Knowledge and Indeterminate Meaning: The Case of the Columbia Shuttle Flight.” Organization Studies 30(4): 397–421. Crossref link
Edmondson, Amy C.
2012 “Teamwork On the Fly.” Harvard Business Review 90(4): 72–80.
Eisenberg, Eric, Alexandra G. Murphy, Kathleen Sutcliffe, Robert Wears, Stephen Schenkel, Shawna Perry, and Mary Vanderhoef
2007 “Communication in emergency medicine: Implications for patient safety.” Communication Monographs 72(4): 390–413. Crossref link
Elstein, Arthur S. and Alan Schwarz
2002 “Clinical problem solving and diagnostic decision making: selective review of the cognitive literature.” BMJ 23;324(7339): 729–32. Crossref link
Enfield, Nick P.
2014 “Causal dynamics of language.” In Cambridge Handbook for Linguistic Anthropology, ed. by Nick J. Enfield, Paul Kockelman and Jack Sidnell, 319–335. Cambridge: Cambridge University Press. Crossref link
Engel, George L.
1977 “The need for a new medical model: A challenge for biomedicine.” Science 196(4286): 129–136. Crossref link
Fairclough, Norman
1992Discourse and Social Change. Cambridge: Polity Press.
Fauconnier, Gilles and Mark Turner
2002The Way We Think. New York: Basic Books.
Ferguson, Charles M.
(1990) “Inspection, Auscultation, Palpation, and Percussion of the Abdomen.” In Clinical Methods: The History, Physical, and Laboratory Examinations. 3rd edition, ed. by H. Kenneth Walker, W. Dallas Hall, and J. Willis Hurst, chapter 93. Boston: Butterworth.
Fioratou, Evridiki, Rhona Flin, Ronnie Glavin, and Rona Patey
2010 “Beyond monitoring: Distributed situation awareness in anaesthesia.” British Journal of Anaesthesia. 105(1): 83–90. Crossref link
Flach, John M.
1999 “Beyond Error: The Language of Coordination and Stability.” In Handbook of Perception and Cognition: Human Performance and Ergonomics, ed. by Peter A. Hancock, 106–129). New York: Academic Press. Crossref link
Flin, Rhona. and Nicola Maran
2004 “Identifying and training non-technical skills for teams in acute medicine.” Quality & Safety in Health Care, 13(suppl II): 180–184.
Foucault, Michelle
1973The Birth of the Clinic. London and New York: Routledge.
Fowler, Carol
2010 “Embodied, embedded language use.” Ecological Psychology 22: 286–303. Crossref link
Gallagher, Shaun and Daniel Hutto
2008 “Understanding others through primary interaction and narrative practice.” In The Shared Mind: Perspectives on intersubjectivity, ed. by Jordan Zlatev, Timothy P. Racine, Chris Sinha, and Esa Itkonen, 17–38. Amsterdam: John Benjamins. Crossref link
Galosia, Margarita, Sune V. Steffensen, Stephen J. Cowley, and G. Alinier
2010 “When life hangs on biosemiosis: tracking expertise in a medical simulation centre.” In Signifying bodies: Biosemiosis, interaction and health, ed. by Stephen J. Cowley, Sune V. Steffensen, Joao C. Major and Alfredo Dinis, 179–206). Braga, Portugal: Portuguese Catholic University Press.
Gardner, Howard
1985The Mind’s New Science. Basic Books.
Geertz, Clifford
1973The Interpretation of Cultures. London: Fontana.
1983Local Knowledge: Further Essays in Interpretive Anthropology. USA: Basic Books.
Gibson, James J.
1966The senses considered as perceptual systems. Boston: Houghton Mifflin.
1979/86The ecological approach to visual perception. Hillsdale, NJ: Lawrence Erlbaum Associates.
Gibson, James J., and Crooks, Laukince E.
1938 “A theoretical field analysis of automobile-driving.” American Journal of Psychology 51: 453–471. Crossref link
Giere, Ronald N.
2004 “The Problem of Agency in Scientific Distributed Cognitive Systems.” Journal of Cognition and Culture 4(3/4): 759–774. Crossref link
Glaser, Susan R.
1994 “Teamwork and Communication: A 3-Year Case Study of Change.” Management Communication Quarterly 7(3): 282–296. Crossref link
Goffman, Erving
1959The Presentation of Self in Everyday Life. New York: Doubleday.
1974Frame Analysis: An Essay on the Organization of Experience. London: Harper & Rowe.
1983 “The interaction order.” American Sociological Review 48(1): 1–17. Crossref link
Goodwin, Charles
1994 “Professional vision.” American Anthropologist 96(3): 606–633. Crossref link
2000a “Action and embodiment within situated human interaction.” Journal of Pragmatics 32: 1489–1522. Crossref link
2000b “Practices of color classification.” Mind, Culture and Activity 7(1–2): 19–36. Crossref link
2002 “Time in action.” Current Anthropology 43: 19–35. Crossref link
2003 “The body in action.” In Discourse, the body and identity, ed. by Justin Coupland and Richard Gwyn, 19–42). New York: Palgrave/Macmillan. Crossref link
2007 “Language, culture, social organization and the material world: Why a five field approach is necessary.” Teaching Anthropology: SACC Notes 13(2): 5–9.
2013 “The co-operative, transformative organization of human action and knowledge.” Pragmatics 46: 8–23. Crossref link
2014 “The intelligibility of gesture within a framework of co-operative action.” In From Gesture in Conversation to Visible Action as Utterance: Essays in honor of Adam Kendon, ed. by Mandana Seyfeddinipur and Marianne Gullberg, 199–216. Amsterdam: Benjamins.
2018Co-Operative Action. New York: Cambridge University Press.
Goodwin, Marjorie. H. and Asta Cekaite
2018Family Choreography: Practices of Control, Care, and Mundane Creativity. London and New York: Routledge. Crossref link
Goodwin, Marjorie, Asta Cekaite, Charles Goodwin
2012 “Emotion as Stance”. In Emotion in Interaction, ed. by Anssi Perakyla and Marja-Leena Sorjonen, 6–41. Oxford: Oxford University Press. Crossref link
Grumbach, Kevin and Thomas Bodenheimer
2004 “Can Health Care teams Improve Primary Care Practice?JAMA 291(10): 1246–1251. Crossref link
Grundgeiger, Tobias, Penelope M. Sanderson, Hamish G. MacDougall, and Balasubramanian
2010 “Interruption management in the intensive care unit: Predicting resumption times and assessing distributed support.” Journal of Experimental Psychology 16: 317–334.
Halpern, Jodi
2001From Detached Concern to Empathy: Humanizing Medical Practice. Oxford: Oxford University Press. Crossref link
Hammersley, Martyn and Paul Atkinson
1983Ethnography: Principles in Practice. London: Tavistock.
1995Ethnography: Principles in Practice, 2nd edition. London: Routledge.
Hazlehurst, Brian, Carmit K. McMullen, and Paul N. Gorman
2007 “Distributed cognition in the heart room: How situation awareness arises from coordinated communications during cardiac surgery.” Journal of Biomedical Informatics 40(5): 539–551. Crossref link
Hazlehurst, Brian, Paul N. Gorman and Carmit K. McMullen
2008 “Distributed Cognition: An alternative model of cognition for medical informatics.” International Journal of Medical Informatics 77: 226–234. Crossref link
Heath, Christian, Jon Hindmarsh, and Paul Luff
2010Video in Qualitative Research. London: Sage.
Heritage, John
1984 “A change-of-state token and aspects of its sequential placement.” In Structures of Social action, ed. by James M. Atkinson and John Heritage, 299–345. Cambridge, UK: Cambridge University.
Heritage, John and Steven Clayman
2010Talk in Action: Interactions, Identities, and Institutions. Chichester: Wiley Blackwell. Crossref link
Hindmarsh, Jon and Alison Pilnick
2002 “The tacit order of teamwork: Collaboration and embodied conduct in anesthesia.” Sociological Quarterly 43(2): 139–163. Crossref link
Hodges, Bert H.
2007a “Values Define Fields: The intentional Dynamics of Driving, Carrying, Leading, Negotiating, and Conversing.” Ecological Psychology 19(2): 153–178.
2007b “Good prospects: ecological and social perspectives on conforming, creating, and caring in conversation.” Language Sciences 29: 584–604. Crossref link
2009 “Ecological pragmatics: values, dialogical arrays, complexity and caring.” Pragmatics & Cognition 17(3): 628–652. Crossref link
Hodges, Bert H. and Ruben M. Baron
1992 “Values as constraints on affordances: Perceiving and acting properly.” Journal for the Theory of Social Behaviour 22: 263–294. Crossref link
Hollan, Jim, Edwin Hutchins, and David Kirsh
2000Distributed cognition: Toward a new foundation for human-computer interaction.” In Human-Computer Interaction in the New Millenium, ed. by John M. Carroll, 75–94. New York: Addison-Wesley.
Hollnagel, Erik
2004Barriers and Accident Prevention. Aldershot: Ashgate.
2012FRAM: The functional resonance analysis method: modeling complex socio-technical systems. Burlington: Ashgate.
Holzkamp, Klaus
1988Grundlegung der Psychologie. Frankfurt am Main: Campus Verlag.
Horsky, Jan, Jiajie Zhang, and Vimla V. Patel
2005 “To err is not entirely human: Complex technology and user cogntion.” J Biomed Inform 38: 264–266. Crossref link
Husebø, Sissel E., Hans Rystedt, and Febe Friberg
2011 “Educating for teamwork– nursing students’ coordination in simulated cardiac arrest situations.” J Adv Nurs 67(10): 2239–2255. Crossref link
Hutchby, I. and Wooffitt, R.
(2011) Conversation Analysis. Cambridge: Polity Press.
Hutchins, Edwin
1995aCognition in the wild. Cambridge MA: MIT Press.
1995b “How a cockpit manages its speed.” Cognitive Science 19: 265–288. Crossref link
2003 “Cognitive ethnography.” In Proceedings of the twenty-fifth annual conference of the cognitive science society, Pts 1 and 2: 18–18.
2005 “Material anchors for conceptual blends.” Journal of Pragmatics 37: 1555–1577. Crossref link
2014 “The cultural ecosystem of human cognition.” Philosophical Psychology 27: 34–49. Crossref link
Hutchins, Edwin and Tove Klausen
1996 “Distributed cognition in an airline cockpit.” In Cognition and Communication at Work, ed. by Yrjo Engeström and David Middleton, 15–34. New York: Cambridge University Press. Crossref link
Hutchins, Edwin and Leysia Palen
1997 “Constructing meaning from space, gesture, and speech.” In Tools, and Reasoning: Essays in Situated Cognition, ed. by Lauren B. Resneck, Roger Saljo, Clotilde Pontecorvo, and Barbara Burge, 23–40. Vienna, Austria: Springer-Verlag. Crossref link
Hutchins, Edwin and Saeko Nomura
2011 “Collaborative construction of multimodal utterances.” In Embodied Interaction: Language and Body in the Material World, ed. by Jürgen Streek, Charles Goodwin and Curtis LeBaron, 29–43. Cambridge: Cambridge University Press.
Ito, John P.
2011 “Repetition without repetition; Bernsteinian Perspectives on Motor Learning for Musicians.” College Music Symposium 51.
Järvilehto, Timo
1998 “The theory of the organism-environment system: I. Description of the Theory.” Integrative Physiological and Behavioral Science 33(4): 321–334. Crossref link
2009 “The Theory of the Organism-Environment System as a Basis of Experimental Work in Psychology.” Ecological Psychology 21: 112–120. Crossref link
Jeanmonod, Rebecca, Molly Boyd, Melanie Loewenthal, and Wayne Triner
2010 “The nature of emergency department interruptions and their impact on patient satisfaction.” Emerg Med J 27: 376–379. Crossref link
Jefferson, Gail
1983 “Issues in the Transcription of Naturally-Occuring Talk: Caricature versus Capturing Pronounciational Particulars.” Tilburg Papers in Languge and Literature 34: 1–12.
1985 “An exercise in the transcription and analysis of laughter.” In Handbook of Discourse Analysis, Volume 3: Discourse and Dialogue, ed. by Teun van Dijk, 25–34. London: Academic Press
2005 “Glossary of transcript symbols with an introduction.” In Conversation Analysis: Studies from the First Generation, ed. by Gene H. Lerner, 13–31. Amsterdam: Benjamins.
Jensen, Thomas W.
2014a “Emotion in languaging: languaging as affective, adaptive, and flexible behaviour in social interaction.” Front Psychol 5(720): 1–14.
2014b “New perspectives on language, cognition, and values.” Journal of Multicultural Discourses 9(1): 71–78. Crossref link
Jensen, Thomas W. and Sarah B. Pedersen
2016 “Affect and affordances– The role of action and emotion in social interaction.” Cognitive Semiotics 9(1): 79–103. Crossref link
Kahneman, Daniel and Gary Klein
2009 “Conditions for intuitive expertise: a failure to disagree.” American Psychol 64(6): 515–526. doi: Crossref link.
Kirsh, David
1997 “Interactivity and MultiMedia Interfaces.” Instructional Sciences 25: 79–96. Crossref link
2009 “Problem solving and situated cognition.” In The Cambridge Handbook of Situated Cognition, ed. by Philip Robbins and Murat Aydede, 264–306. Cambridge: Cambridge University Press
2013 “Embodied cognition and the magical future of interaction design.” ACM Transactions on Computer-Human Interaction 20(1) Article 3: 1–30. Crossref link
Kirsh, David and Paul Maglio
1994 “On distinguishing epistemic from pragmatic action.” Cognitive Science 18: 513–549. Crossref link
Klein, Gary
2015 “A naturalistic decision making perspective on studying intuitive decision making.” Journal of Applied Research in Memory and Cognition 4: 164–168. DOI: Crossref link
1998Sources of Power: How People Make Decisions. Cambridge, MA: MIT Press.
2008 “Naturalistic Decision Making.” Human Factors and Ergonomics Society 50(3): 456–460. DOI Crossref link.
Kohn, Linda T, Janet M. Corrigan, and Molla S. Donaldson
(eds.) 2000To Err is Human: Building a Safer Health System. Washington, D.C: National Academy Press.
Korzybski, Alfred
1931 “A Non-Aristotelian System and its Necessity for Rigour in Mathematics and Physics.” (paper presentation before the American Mathematical Society at the New Orleans, Louisiana, meeting of the American Association for the Advancement of Science, December 28 1931 Reprinted in Science and Sanity 1933, 747–761.
Kravchenko, Alexander V.
2007 “Essential properties of language, or, why language is not a code.” Language Sciences 26: 650–671. Crossref link
2011 “The experimental basis of speech and writing.” In Distributed language, ed. By Stephen J. Cowley, 33–55. Amsterdam: John Benjamins. Crossref link
Kushniruk, Andre, Vimla L. Patel, and J. J. Cimino
1997 “Usability testing in medical informatics: Cognitive approaches to the evaluation of information systems and user interfaces.” In Proceedings of the 1997 AMIA Annual Fall Symposium, 218–222.
Laland, Kevin N., John Odling-Smee, William Hoppitt and Tobias Uller
2013 “More on how and why: a response to commentaries.” Biol Philos 28: 793–810. Crossref link
Lave, Jean and Etienne Wenger
1991Situated Learning: Legitimate Peripheral Participation. Cambridge: Cambridge University Press. Crossref link
Leape, Lucian L., Ann G. Lawthers, Troyen A. Brennan, and William Johnson
1993 “Preventing medical injury.” Qual Rev Bull 19(5): 144–149. Crossref link
Leape Lucian L.
1994 “Error in medicine.” JAMA 272(23): 1851–1857. Crossref link
Lents, Nathan H.
2018Human Errors. A Panorama of Our Glitches, from Pointless Bones to Broken Genes. New York: Houghton Miifflin Harcourt Publishing Company.
Lewis, Simon J. and Kenneth W. Heaton
1997 “Stool form scale as a useful guide to intestinal time.” Scandinavian Journal of Gastroenterology 32: 920–924. Crossref link
Lichtfield, Damien and Linden J. Ball
2011 “Rapid communication: Using another’s gaze as an explicit aid to insight problem solving.” Quarterly Journal of Experimental Psychology 64(4): 649–656. Crossref link.
Liddicoat, Anthony J.
2011An Introduction to Conversation Analysis. London: Continuum.
Linell, Per
2005The Written Language Bias in Linguistics: Its Nature, Origins and Transformations. London: Routledge.
2007 “Dialogicality in languages minds and brains: is there a convergence between dialogism and neuro-biology?Language Sciences 29: 605–620. Crossref link
2009Rethinking language, mind, and world dialogically: Interactional and contextual theories of human sense-making. Charlotte, NC: Information Age Publishing.
2015 “Dialogism and the distributed language approach: a rejoinder to Steffensen.” Language Sciences 50: 120–126. Crossref link
Loaiza, M. Juan, Sarah B. Trasmundi, and Sune V. Steffensen
. forth. “Multiscalar Temporality in Human Behaviour: A Case Study of Constraint Interdependence in Psychotherapy.” A special issue on “Enaction and Ecological Psychology: Convergences and Complementarities” in Frontiers in Psychology.
Love, Nigel
2004 “Cognition and the language myth.” Language Sciences 26: 525–544. Crossref link
2007 “Are languages digital codes?Language Sciences 29: 690–709. Crossref link
Lundberg, Jonas, Carl Rollenhagen, and Eik Hollnagel
2009 “What-You-Look-For-Is-What-You-Find – The consequences of underlying accident models in eight accident investigation manuals.” Safety Science 47(10): 1297–1311. Crossref link
Madsen, Jens K.
2014 “Bayesian Subjectivity from a Temporal Perspective.” Cybernetics & Human Knowing 21: 98–112.
Mangels, Jennifer A., Brady Butterfield, Justin Lamb, Catherine Good, and Carol S. Dweck
2006 “Why do beliefs about intelligence influence learning success? A social cognitive neuroscience model.” Soc Cogn Affect Neurosci 1(2): 75–86. Crossref link
Manser, Tanja
2009 “Teamwork and patient safety in dynamic domains of healthcare: A review of the literature.” Acta Anaesthesiol Scand 53(2): 143–151. Crossref link
Manser, Tanja, T. Kyle Harrison, David M. Gaba, and Steven K. Howard
2009 “Coordination Patterns related to High Clinical Performance in a Simulated Anesthetic Crisis.” Anesth Analg 108: 1606–1615. Crossref link
Martina, Kelley, Tink Wendy, and Lara Nixon
2014 “Keeping the Human Touch in Medical Practice.” Academic Medicine 89(10): 1314. Crossref link
Maturana, Humberto R. and Francisco J. Varela
1987The Tree of Knowledge: The Biological Roots of Human Understanding. Boston: Shambala Press and New Science Library.
Merleau-Ponty, Maurice
2012Phenomenology of Perception. (Translation of French Original [1945]) New York: Routledge.
Merry, Alan and Alexander M. Smith
2001Errors, Medicine and the Law. Cambridge: Cambridge University Press. Crossref link
Meyer, Christian, Jürgen Streeck, J. Scott Jordan
(eds.) 2017Intercorporeality: Emerging Socialities in Interaction. Oxford: Oxford University Press. Crossref link
Miller, Robert H. and Ida Sim
2004 “Physicians’ Use of Electronic Medical Records: Barriers And Solutions.” Health Aff 23(2): 116–126. Crossref link
Moser, Jason S., Hans S. Schroder, Carriee Heeter, Tim P. Moran, and Yu-Hao Lee
2011 “Mind Your Errors: Evidence for a Neural Mechanism Linking Growth Mind-Set to Adaptive Posterror Adjustments.” Psychological Science 22(12): 1484–1489. Crossref link
Mylopoulos, Maria and Walid Farhat
2014 ““I can do better”: Exploring purposeful improvement in daily clinical work.” Adv. Health. Sci. Educ. Theory. Pract 20(2): 237–283.
Nemeth, Christopher P., Richard I. Cook, Michael O’Connor, and P. Allan Klock
2004 “Using cognitive artifacts to understand distributed cognition.” Systems, Man and Cybernetics, Part A: Systems and Humans, IEEE Transactions 34(6): 726–735. Crossref link
Newell, Allen, J. C. Shaw, and Herbert A. Simon
1958 “Elements of a Theory of Human Problem-Solving.” Psychological Review 65: 151–166. Crossref link
Noë, Alva
2004Action in perception. Cambridge, MA: The MIT Press.

2010Out of Our Heads: Why You Are Not Your Brain, and Other Lessons from the Biology of Consciousness. New York: Hill and Wang.
Norman, Donald A.
1993Things That Make Us Smart. New York: Doubleday/Currency.
O’Daniel, Michelle and Alan H. Rosenstein
2008 “Professional Communication and team Collaboration.” In Patient Safety and Quality: An Evidence-based Handbook for Nurses, ed. by Ronda G. Hughes (chapter 33), http://​www​.ncbi​.nlm​.nih​.gov​/books​/NBK2637/.
Ormerod, Thomas C. and Linden J. Ball
2017 “Cognitive Psychology.” In The SAGE Handbook of Qualitative Research in Psychology, ed. by Carla Willig and Wendy Stainton-Rogers, 574–591. London: SAGE Publications LTD.. Crossref link
Paradis, Elise, Myles Leslie, Kathleen Puntillo, Michael Gropper, Hanan J. Aboumatar, Simon Kitto, and Scott Reeves
2014 “Delivering Interprofessional Care in Intensive Care: A Scoping Review of Ethnographic Studies.” AJCC American Journal of Critical Care 23(3): 230–238. Crossref link
Pedersen, Sarah B.
2010 “Towards dialogical health care practices: Human errors as a result of cultural affordances.” In Signifying bodies: Biosemiosis, interaction and health, ed. by Stephen J. Cowley, Sune V. Steffensen, Joao C. Major and Alfredo Dinis, 245–276. Braga, Portugal: Portuguese Catholic University Press.

2012 “Interactivity in health care: Bodies, values and dynamics.” Language Sciences 34(5): 532–542. Crossref link
2015 The Cognitive Ecology of Human Errors in Emergency Medicine: An Interactivity­based Approach. PhD­dissertation. Odense: University of Southern Denmark.
Pedersen, Sarah B. and Sune V. Steffensen
2014 “Temporal Dynamics in Medical Visual Systems.” Cybernetics & Human Knowing 21: 143–157.
Perry, Mark
2010 “Socially distributed cognition in loosely coupled systems.” Ai & Society 25(4): 387–400. Crossref link
Port, Robert
2010 “Rich memory and distributed phonology.” Language Sciences 32(1): 43–55. Crossref link
Putsch, Robert W. and Marlie Joyce
1990 “Dealing with patients from other cultures.” In Clinical Methods: The History, Physical and Laboratory Examinations, ed. by H. Kenneth Walker, W. Dallas Hall and J. Willis Hurst, 1050–1065. Boston: Butterworths.
Rączaszek-Leonardi, Joanna
2011 “Symbols as constraints: The structuring role of dynamics and self-organization in natural language.” In Cognition beyond the brain: Computation, interactivity and human artifice, ed. by Stephen J. Cowley and Frederic Vallée-Tourangeau, 161–184. Dordrecht: Springer.
Rajkomar, Atish, and Ann Blandford
2012 “A distributed cognition model for analysing interruption resumption during infusion administration.” Proceedings of European Conference on Cognitive Ergonomics (ECCE 2012), 108–111. New York: ACM. Crossref link
Reason, James
1990Human Error. New York: Cambridge University Press. Crossref link
1995 “A System Approach to Organizational Error.” Ergonomics 38: 1708–1721. Crossref link
1997Managing the risks of organizational accidents. Aldershot: Ashgate.
2000 “Human Error: models and management.” BMJ 320: 768–770. Crossref link
2001 “Heroic Compensations: The benign face of the human factor.” Flight Safety Australia, jan-feb: 28–31.
2005 “Safety in the operating theatre– Part 2: Human error and organisational failure.” Quality and safety in health care 14: 56–60.
2008The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries. Farnham Surray: Ashgate.
Reed, Edward S.
1996Encountering the World: Toward an Ecological Psychology. Oxford: Oxford University Press.
Rockville
, MD: Agency for Healthcare Research and Quality.
Ross, Don
2004 “Metalinguistic signalling for coordination amongst social agents.” Language Sciences 26(6): 621–642. Crossref link
Ryle, Gilbert
1949Concept of Mind. London: Hutchinson’s University Library.
Sacks, Harvey, Emanuel A. Schegloff, and Gail Jefferson
1974 “A simplest systematics for the organization of turn-taking for conversation.” Language 50(4): 696–735. Crossref link
Salomon, Gavriel
1993Distributed Cognitions. Cambridge: Cambridge University Press.
Sandars, John. and Aneez Esmail
2003 “The frequency and nature of medical error in primary care: understanding the diversity across studies.” Family Practice 20: 231–236. Crossref link
Seale, Clive
2012Researching Society and Culture. London: Sage.
Secchi, Davide
2011Extendable Rationality: Understanding Decision Making in Organizations. New York: Springer. Crossref link
Senge, Peter M.
2006The Fifth Discipline. The Art and Practice of the Learning Organization. USA: Doubleday.
Shappell, Scott A. and Douglas A. Wiegmann
2001 “Applying reason: the human factors analysis and classification system. (HFACS)” Human Factors and Aerospace Safety 1(1): 59–86.
Sloetjes, Han and Peter Wittenburg
2008 “Annotation by category – ELAN and ISO DCR.” In Proceedings of the 6th International Conference on Language Resources and Evaluation (LREC 2008).
Smith, Richard
2003 “Thoughts for new medical students at a new medical school.” BMJ 327(7429): 1430–1433. Crossref link
Steffensen, Sune V.
2011 “Beyond mind: an extended ecology of languaging.” In Distributed language, ed. by Stephen J. Cowley, 185–210. Amsterdam: John Benjamins. Crossref link
2012 “Care and conversing in dialogical systems.” Language Sciences 34: 513–531. Crossref link
2013 “Human interactivity: Problem-solving, solution-probing, and verbal patterns in the wild.” In Cognition beyond the brain: Computation, interactivity and human artifice, ed. by Stephen J. Cowley and Frederic Vallée-Tourangeau, 195–221. Dordrecht: Springer. Crossref link
2015 “Distributed Language and Dialogism: notes on non-locality, sense-making and interactivity.” Language Sciences 50: 105–119. Crossref link
2016 “Cognitive probatonics: towards an ecological psychology of cognitive particulars.” New Ideas in Psychology 42: 29–38. Crossref link
Steffensen, Sune V. and Stephen J. Cowley
2010 “Signifying bodies and health: a non-local aftermath.” In Signifying bodies: Biosemiosis, interaction and health, ed. by Stephen J. Cowley, Sune V. Steffensen, Joao C. Major and Alfredo Dinis, 331–356. Braga: Portuguese Catholic University Press.
Steffensen, Sune V. and Alvin Fill
2014 “Ecolinguistics: the state of the art and future horizons.” Language Sciences 41, Part A: 6–25. Crossref link
Steffensen, Sune V. and Sarah B. Pedersen
2014 “Temporal Dynamics in Human Interaction.” Cybernetics & Human Knowing 21: 80–97.
Steffensen, Sune V., Frederic Vallée-Tourangeau, and Gaëlle Vallée-Tourangeau
2016 “Cognitive events in a problem-solving task: a qualitative method for investigating interactivity in the 17 Animals problem.” Journal of Cognitive Psychology 28: 79–105. Crossref link
Steffensen, Sune V. and Sarah B. Trasmundi
. (forth.) Cognitive Event Analysis.
Streeck, Jürgen
2010New Adventures in Language and Interaction. Amsterdam: Benjamins. Crossref link
Streeck, Jürgen and J. Scott Jordan
2009 “Communication as a dynamical system: The importance of time-scales and nested contexts.” Communication Theory 19: 445–464. Crossref link
Streeck, Jürgen, Charles Goodwin, and Curtis LeBaron
2011Embodied Interaction: Language and Body in the Material World. Cambridge: Cambridge University Press.
Thibault, Paul J.
2011 “First-order languaging dynamics and second-order language: the distributed language view.” Ecological Psychology 23(3): 210–245. Crossref link
2014 “Events and Affordances: Ecosocial Time Scales and the Two Orders of Language.” Cybernetics & Human Knowing 21: 23–36.
Thomas, William I. and Dorothy Thomas
1928The child in America: Behavior problems and programs. New York: Knopf.
Thompson, Evan
2007Mind in Life: Biology, Phenomenology, and the Sciences of Mind. Cambridge, MA: Harvard University Press.
Torre, Enrico
2014 “Digital Inscriptions as Material Anchors for Future Action: Multi-scalar Integration and Dynamic Systems.” Cybernetics & Human Knowing 21: 128–142.
Trasmundi, Sarah B.
2016 “Distribueret kognition og distribueret sprog: analyse af kognitive events i en akutmedicinsk social praksis.” NyS 50: 55–85. Crossref link
2017 “The Ecological Subject and Visual Perception.” RASK, the International Journal of Language and Communication 46: 15–42.
2019 “Skilled embodiment in emergency medicine: The “interactivity turn” and its implication for theory and practice.” Chinese Semiotic Studies 15(4): 627–651. Crossref link
Trasmundi, Sarah B. and Per Linell
2017 “Insights and their Emergence in Everyday Practices: The Interplay between Problems and Solutions in emergency medicine.” Pragmatics & Cognition 24(1): 64–92. Crossref link
Trasmundi, Sarah B. and Sune V. Steffensen
2016 “Meaning emergence in the ecology of dialogical systems.” Psychology of Language and Communication 20(2): 154–181. Crossref link
Trasmundi, Sarah B. and Matthew Harvey
2018 “A Blended Quantitative-Ethnographic Method for Describing Vocal Sonofication in Dance Coaching.” the Psychology of Language and Communication 22(1): 198–229. Crossref link
Uryu, Michiko, Sune V. Steffensen, and Claire Kramsch
2014 “The ecology of intercultural interaction: Timescales, temporal ranges and identity dynamics.” Language Sciences 41(part A): 41–59. Crossref link
Valleé-Tourangeau, Frederic
2013 “Interactivity, efficiency, and individual differences in mental arithmetric.” Exp. Psychol 60: 302–311. Crossref link
van Someren, Maarten W., Yvonne F. Barnard, Jacobijn A. C. Sandberg
1994Think Aloud Method: A practical guide to modelling cognitive processes. London: Academic Press.
Verghese, Abraham
2009 “Touch Of Sense.” Health Affairs 28(4): 1177–1182. Crossref link
Wilson, Andrew. D. and Sabrina Golonka
2013 “Embodied Cognition is not What You Think.” Frontiers in Psychology 4:58. Crossref link.
Wittgenstein, Ludwig
1963Philosophical Investigations. Oxford: Basil Blackwell Oxford.
Yule, Steven, Rhona Flin, Simon Paterson-Brown, Nicola Maran, and David Rowley
2006 “Non-technical skills for surgeons in the operating room: A review of the literature.” Surgery 139: 140–149. Crossref link
Subjects

Communication Studies

Communication Studies

Interaction Studies

Interaction Studies
BIC Subject: CFG – Semantics, Pragmatics, Discourse Analysis
BISAC Subject: LAN009030 – LANGUAGE ARTS & DISCIPLINES / Linguistics / Pragmatics
U.S. Library of Congress Control Number:  2020013599