Errors and Interaction

A cognitive ethnography of emergency medicine

Sarah Bro Trasmundi

| University of Southern Denmark

Hardbound – Available

ISBN 9789027207043 | EUR 99.00 | USD 149.00

e-Book –

ISBN 9789027261038 | EUR 99.00 | USD 149.00

Trasmundi combines her background as a cognitive ethnographer with theory of radical embodied cognition and interaction to investigate how healthcare practitioners manage cognitive events in patient treatment and diagnosing that often lead to human errors. This interdisciplinary focus emphasises how professional action underlines various forms of cognitive and social life that involves language, tools, organisational procedures, shared expertise, cultural values and social rules. The book investigates such phenomena which previously have fallen into the gaps between established disciplines of interaction analysis and psychology. In arguing that the multi-scalar constraints of professional action are still underexplored in a naturalistic setting of emergency medicine, Trasmundi uses tools such as multimodal interaction analysis and cognitive event analysis to investigate the cultural and distributed nature of cognition. The book provides the reader with a new take on this heavily investigated topic, both theoretically and methodologically by describing how medical culture affects real-time interaction and how culture itself is shaped by the exact same dynamics.

[Pragmatics & Beyond New Series, 309] 2020. xii, 246 pp.

Publishing status: Available

https://doi.org/10.1075/pbns.309

Table of Contents

Preface	xi–xii
Introduction	1–4
Part I. Investigating errors in healthcare interaction	5–38
Chapter 1. The ecology of human errors in emergency medicine	7–19
Chapter 2. A cognitive ethnography of emergency medicine	21–38
Part II. Behind the scenes	39–214
Chapter 3. Presenting the case of the emergency ward	41–44
Chapter 4. Medical errors and visual perception	45–79
Chapter 5. The function of procedures in the diagnostic process: Anamnesis and physical examination	81–108
Chapter 6. Interruptions and multitask tolerance in emergency medicine	109–131
Chapter 7. Cultural dynamics: Emotions, role hierarchies and touch in emergency medicine	133–165
Chapter 8. Medical teams of experts and novices: An educational perspective	167–195
Chapter 9. Documentation in the electronic medical record: The function of gesture, voice dynamics and gaze	197–214
Part III. The aftermath: The scientific enterprise	215–229
Chapter 10. The integration of multiple timescales	217–229
References	231–243
Index	245–246

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