Reading and Writing Public Documents

Daniël Janssen | University of Utrecht
Rob Neutelings | Technical University of Delft
ISBN 9789027232014 (Eur) | EUR 68.00
ISBN 9781588110091 (USA) | USD 102.00
ISBN 9789027299475 | EUR 68.00 | USD 102.00
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Governments communicate with the public through all kinds of documents: forms, brochures, letters, policy papers, and so on. These public documents have an important role in any democracy and their design very much affects the efficiency with which governments can perform their tasks.
Document designers, linguists and other communication experts in the Netherlands have been studying public documents from a design point of view as well as empirically for decades. In this book, the most prominent of these researchers present the results of their work, collectively giving an overview of various recurring problems in government-to-public communication, and providing suggestions for problem solving.
[Document Design Companion Series, 1] 2001.  vi, 304 pp.
Publishing status: Available
Table of Contents
Cited by

Cited by 6 other publications

Lagerwerf, Luuk, Louise Cornelis, Johannes de Geus & Phidias Jansen
2008. Advance Organizers in Advisory Reports. Written Communication 25:1  pp. 53 ff. DOI logo
Noël, Guillermina, Jorge Frascara & Clarence Wong
2022. Designing bowel preparation patient instructions to improve colon cancer detection. Information Design Journal  pp. 110 ff. DOI logo
Pander Maat, Henk
2022. Editing and genre conflict. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA)  pp. 87 ff. DOI logo
Passera, Stefania
2018. Flowcharts, Swimlanes, and Timelines. Journal of Business and Technical Communication 32:2  pp. 229 ff. DOI logo
Renkema, Jan & Christoph Schubert
[no author supplied]
2012. How People Read. In Human-Information Interaction and Technical Communication,  pp. 367 ff. DOI logo

This list is based on CrossRef data as of 16 april 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.


Main BIC Subject

KJM: Management & management techniques

Main BISAC Subject

BUS085000: BUSINESS & ECONOMICS / Organizational Behavior
ONIX Metadata
ONIX 2.1
ONIX 3.0
U.S. Library of Congress Control Number:  00067451 | Marc record