Address Variation in Sociocultural Context

Region, power and distance in Italian service encounters

| La Trobe University
Hardbound – Available
ISBN 9789027208125 | EUR 105.00 | USD 158.00
 
e-Book –
ISBN 9789027260307 | EUR 105.00 | USD 158.00
 
This study looks at the sociocultural context of five Italian regions and at the situational context of restaurant encounters (a sub-type of service encounters) to examine address variation in spoken Italian—with a focus on singular address pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics between waiters and customers in a wide range of restaurant types. This book marks the introduction of Italian to the field of regional pragmatic variation and it will be of interest to linguists, Italianists and researchers more broadly working on service encounters. The author offers a new dimension to the understanding of social interaction and language use in contemporary Italy, uncovering cultural and linguistic differences between even adjacent geographical areas within a modern European nation state.
[Topics in Address Research, 2]  2021.  xxi, 290 pp.
Publishing status: Available
© John Benjamins
https://doi.org/10.1075/tar.2
Table of Contents
List of tables
xiii
List of figures
xv
Acknowledgements
xxi
Introduction
1–2
Chapter 1. Theory behind address practices
3–24
Chapter 2. Cultural and linguistic context of Italy
25–48
Chapter 3. Situational and interactional context of restaurant encounters
49–73
Chapter 4. Research design
75–104
Chapter 5. Overview of results
105–119
Chapter 6. Regional variation
121–137
Chapter 7. Age variation
139–155
Chapter 8. Restaurant levels
157–181
Chapter 9. Case study 1: Reported use of voi in Salento
183–201
Chapter 10. Case study 2: Two dialect areas in Umbria
203–214
Chapter 11. Discussion
215–234
Chapter 12. Conclusions: Significance of this study and future directions
235–238
References
239
Appendix A. Questionnaire (original Italian version)
249–264
Appendix B. Questionnaire (English translation)
265–280
Appendix C. Characteristics of restaurant levels and customers’ expectations
281–287
Index
289
References

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Subjects

Linguistics

Romance linguistics
Pragmatics
Sociolinguistics and Dialectology
Discourse studies
BIC Subject: CFG – Semantics, Pragmatics, Discourse Analysis
BISAC Subject: LAN009030 – LANGUAGE ARTS & DISCIPLINES / Linguistics / Pragmatics
U.S. Library of Congress Control Number:  2020046038 | Marc record