Address Variation in Sociocultural Context

Region, power and distance in Italian service encounters

| La Trobe University
Hardbound – Forthcoming
ISBN 9789027208125 | EUR 105.00 | USD 158.00
 
e-Book – Ordering information
ISBN 9789027260307 | EUR 105.00 | USD 158.00
 
This study looks at the sociocultural context of five Italian regions and at the situational context of restaurant encounters (a sub-type of service encounters) to examine address variation in spoken Italian—with a focus on singular address pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics between waiters and customers in a wide range of restaurant types. This book marks the introduction of Italian to the field of regional pragmatic variation and it will be of interest to linguists, Italianists and researchers more broadly working on service encounters. The author offers a new dimension to the understanding of social interaction and language use in contemporary Italy, uncovering cultural and linguistic differences between even adjacent geographical areas within a modern European nation state.
[Topics in Address Research, 2]  Expected February 2021.  xxi, 287 pp. + index
Publishing status: In production
© John Benjamins
Table of Contents
This is a provisional table of contents, and subject to changes.
List of figures
Acknowledgements
Introduction
Chapter 1. Theory behind address practices
Chapter 2. Cultural and linguistic context of Italy
Chapter 3. Situational and interactional context of restaurant encounters
Chapter 4. Research design
Chapter 5. Overview of results
Chapter 6. Regional variation
Chapter 7. Age variation
Chapter 8. Restaurant levels
Chapter 9. Case study 1: Reported use of voi in Salento
Chapter 10. Case study 2: Two dialect areas in Umbria
Chapter 11. Discussion
Chapter 12. Conclusions: Significance of this study and future directions
References
Questionnaire
Appendix A. Questionnaire: original Italian version
Appendix B. Questionnaire: English translation
Appendix C. Characteristics of restaurant levels and customers’ expectations
References

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Subjects

Linguistics

Pragmatics
Romance linguistics
Discourse studies
Sociolinguistics and Dialectology
BIC Subject: CFG – Semantics, Pragmatics, Discourse Analysis
BISAC Subject: LAN009030 – LANGUAGE ARTS & DISCIPLINES / Linguistics / Pragmatics
U.S. Library of Congress Control Number:  2020046038 | Marc record